Beautiful hotel! We picked it for the proximity to a wedding ceremony's location. The staff went out of there way to make our stay extraordinary. Booked a room for a rehearsal as well! Everything was first class!

DO NOT BOOK A ROOM AT THIS HOTEL!!!! You will be charged a smoking fee for debri left in trash can. I do not smoke in hotel rooms at all. A house keeper will go through your trash can and look for any reason to upcharge you. The manager is very rude and not understanding. We asked if the room smelled like smoke or if a qualified employee went up to smell the area. I will be reaching out to regional manager because this is absolutely unacceptable. Card was charged $60 3 times.

Super comfortable abd clean rooms. I asked for no feather pillow a they ablidged. Gym was well equiped. The pool water weas too cold for me. Staff was very responsive, polite, and accommodating. Would stay again and recommend it to others..

This is a beautiful hotel. I was mostly pleased with the stay. The room was clean. We had a suite, and felt it spacious enough for the 4 of us. The staff was friendly and helpful at breakfast and the front desk. There were only a few minor inconveniences. 1. The size of the bed/mattress for the pull-out couch was TINY. Probably big enough for one adult. We made it work with our family. Despite the fact that the mattress was tiny the fitted sheet provided keep slipping off because it was too small. 2. The pool was closed when we checked in on Sunday and didn't open again till Monday. They said it was because they needed to shock it. Wasn't a huge deal. 3. We were sitting out on the patio on Sunday evening and asked if they could turn on the fire top tables and the person at the front desk tried to get them to work, but for whatever reason they were never turned on. They WERE working Monday evening , but were off again Tuesday evening. Again, not a huge deal but just something to note in case you were looking forward to sitting outside.

I am the owner of a Hilton franchised hotel, and I recently stayed at the Hilton Garden Inn in Canton, MA while attending a funeral. Overall, this is a wonderful property. The hotel is well maintained, the guestrooms were exceptionally clean and comfortable, and I truly appreciated the care that has gone into maintaining the property. Unfortunately, I encountered a few issues that made my stay more difficult than it should have been. As a Hilton Honors Diamond member, I value the recognition and benefits that come with my loyalty. At check-in, I confirmed that I would receive my Diamond food and beverage credit. Before ordering breakfast, my wife also confirmed this with the restaurant server. Despite both confirmations, the breakfast charge was paid at the restaurant . While the amount itself was not significant, the unnecessary inconvenience and lack of attention to Diamond benefits were disappointing. In addition, I was never offered the complimentary bottled water or any welcome amenity upon check-in. These may seem like small gestures, but they are published Diamond benefits and are part of the guest recognition that loyal Hilton Honors members look forward to and expect. As both a Hilton franchise owner and a Diamond member, I understand that hospitality is about the details. Recognizing elite members, honoring promised benefits, and ensuring billing accuracy are important aspects of the guest experience. I share these comments not as criticism, but in the hope that they help improve an otherwise excellent hotel. I would gladly stay at this property again because the hotel itself is outstanding. With a little more attention to Hilton Honors Diamond recognition and front desk procedures, the experience would have been exceptional.

Room was spacious and clean, however AC was very loud - for a newly built hotel, I wasn't expecting to see an old fashioned wall unit. Also, for a newly built hotel, insulation between rooms was very poor - you could hear the entire conversation next door. Layout of the hotel was really weird, elevators are not in the middle of the building and there are no stairs that can take you to the first floor, you have to take elevators. There's an indoor pool, but it has no outdoor area, not even a chair outside of the pool - we stayed when it was nice out, so it would've been nice to chill outside on a lounge chair and then come in to the pool for a dip. We also stayed during world cup and one night USA was playing, the bar closed before the game was over :|

I stayed at this property as part of a business trip. The location is very convenient, the hotel is modern and clean, and the room was great. The gym was nicely equipped for a hotel. My staff interactions were all very friendly as well. The reason I am not awarding 5 stars is because of the EV charging situation. The property’s listing page proudly boasts that they offer paid EV charging on site as an amenity. I chose this property specifically for that reason. When I called the property the day before my arrival to confirm the cost and whether I need any additional app to charge, I was informed that all of the chargers were broken. All 10 of them. It turns out that they’ve been broken for some time now as evidenced by another review on here. This is wholly unacceptable. EV charging is not just a nice perk anymore- if you are going to advertise it, people are going to book specifically for that reason. It’s one thing if a specific charging station is out of order, but for the entire bank to be down for an extended period of time is bad. If the charging network you chose for this property is unreliable, it is time to rip out those chargers and put in something more reliable or remove EV charging as a perk. Luckily there was a Tesla supercharger a very short distance from the property, but that defeats the purpose of wanting to plug in overnight.

Be careful at this Hilton Garden Inn. The room is an okay size and the hotel is relatively clean. But there are NO SAFES available in the rooms for valuables. Additionally when we checked in, we were told there was breakfast in the lobby from 7am-11am. Never was it mentioned that this was not complimentary and when we came down in the morning for breakfast there was no signage before entering the breakfast area that made guests aware of the charge of 19.99 per person for breakfast. We only found out after sitting down with our food and being handed a check. When we voiced our concerns to the front desk staff, the woman there blamed US for not thoroughly researching the cost before sitting down. She was rude and accusatory. This is extremely terrible customer service and not representative of how a hotel should be run. We weren't even asking for a refund we just wanted signage put out for other guests so that they wouldn't make the same mistake as us, as other guests had the same reaction to the bait and switch we experienced. To top it all off, the breakfast wasn't even good and was a very limited selection of congealed eggs and cold sausage. Despite the front desk staff arguing that no signs should need to be posted--lo and behold the next morning signs were placed so that guests would see the menu and costs PRIOR to entering into the breakfast area. So not only were we made to feel bad for giving feedback, the staff then actually took our helpful feedback to help other guests. Terrible experience all around.

Overall a little bit underwhelmed with this Hilton. Rooms were clean and quiet, breakfast buffet was pretty good, and service in the restaurant was friendly. The gym was quiet and clean. However, 2 out of 3 front desk staff I interacted with were surprisingly unfriendly and did not offer to point out where any amenities were. Cleaning staff came to the room but other than replacing cups near coffee maker, toilet still looked uncleaned and bed barely made. The location is quiet and close to a few hiking trails and historic houses but nothing within walking distance.

Great hotel! The room was very clean, the pillows and mattress were comfortable. The layout was practical and cozy. We had a great breakfast at the hotel's restaurant. Melody was a very attentive server and suggested we try the French toast. It was delicious! We would absolutely stay here again.