We stayed on 10/4/2026 and again on 10/9/2026. Basically, book end stays for our New England Fall driving adventure through New Hampshire and Maine. This is a nice Hilton hotel, the rooms were what you would expect from Hilton and the location suited our needs perfectly. This property is quite pricey however, as expected being onsite at the airport. The restaurant, Connolly's Publik House, was VERY expensive and the food was just OK, nothing to write home about. Each night, there were only two of us, the tab was in excess of $200. We each had simple entrees, my wife had two glasses of wine and I had two Martinis. If you can, I'd recommend going offsite for dining. We contemplated going offsite, but were too tired to deal with it. I think they count on this... Anyway, the ride share price (Lyft) was $80 one way to The North End, which was just across the bay... The complementary shuttle from terminal B (Alaska airlines) to the/from the hotel and the offsite car rental building was very convenient. You can also walk from terminal B, but the shuttle was easier. Because of the location and convenience, we'd probably stay here again, but eat elsewhere.

I arrived last night without a reservation, Alex the front desk was very accommodating to get me a room. I had an amazing dinner at the restaurant in the hotel. The room was spotless with crisp sheets and quiet so I could rest from my looong trip. This morning I had a healthy breakfast served by Juan Carlos who was hospitable and friendly. All in all I loved this hotel which I have stayed plenty of other times before and will continue to come back. 10/10

Amazing hotel with impressive service staff. Everyone is so kind and helpful. Free shuttle service to airport and subway station. The beds are some of the most comfortable we have ever experienced and the rooms are nicely appointed and quiet. Ask for Ranalda, with HGV. She is wonderful! ?

Our return flight from Europe arrived late evening, so rather than head immediately for home/Maine, we spent the night here - a great choice! Excellent service at reception and in the restaurant for breakfast, terrific bed and sheets. We had a lovely chat with Sonal in the morning, presenting options for additional Hilton services and offers - and really appreciated her thorough explanations and encouraging/non-pushy approach.

I just wanted to commend a few employees at the Logan Airport Hilton for making a stressful travel experience that much better. As many travelers experienced this weekend, my flight was cancelled and rebooked for the following day. Delta provided me with a hotel and meal voucher to use at the attached airport hotel. I was greeted with the utmost courtesy from the start being checked into my stay by Yuliana at the front desk. She was friendly and professional and helped me out with questions I had about leaving a UPS package, providing me with a great room, and otherwise having a good demeanor in light of dealing with many travelers stressed out about interrupted travel plans. That kind of professionalism extended to my grabbing a dinner and drinks at the Connolly's Publik House. The hostess, Adna, accommodated my initial wanting to sit at the bar then changing my mind to get a table for one. She kept a friendly attitude and made sure my wait wasn't sent to the bottom of the list to start over again. Once I was seated, my server Daniela also continued the fantastic service by entertaining my questions about which entrees she recommended along with pairing wine and a superb dessert. The restaurant was packed and I never felt rushed or that I was just another customer. It's so rare to find good service, and yet so easy to complain about it when it falls below the bare minimum. I just wanted to say Yuliana, Adna, and Daniela all went above and beyond, and I hope more companies find such stellar employees in customer facing roles.

Love the location and rooms, but staff needs a major overhaul. Front desk and valet consistently rude the last few times I’ve stayed here. One valet literally yelled at my teen son and told him to move a car when I ran inside to check in (son does not have a license). Most recently I got in late and a lady at the front desk was cold and annoyed, basically just handed my the key, no conversation or how are you. Do better Hilton. For the price service should not feel like a motel 6.

Exceptional Service from Javier I cannot say enough wonderful things about Javier and the exceptional service he provided during an extremely stressful travel situation. Due to a Delta flight issue, I was given a hotel voucher, but unfortunately, Delta had oversold the hotel vouchers and there were no rooms available when I arrived. This was absolutely not the hotel’s fault. Javier went above and beyond to help me despite the situation being completely outside of his control. He was incredibly patient, compassionate, and professional. He took the time to listen, explore different options, and genuinely do everything he could to help me. If it were not for Javier, I honestly don’t know if I would have been able to get a room. Javier is an amazing employee and a true example of exceptional customer service. His kindness, professionalism, and willingness to go the extra mile made a huge difference during a very stressful experience. He deserves to be recognized for the outstanding service he provided. Thank you, Javier, for everything you did. I am truly grateful!

I pulled up out front to let my wife off before returning my rental car, the valet guy waived for me to pull up and then was rude. I checked into my room, went to dinner in their restaurant/bar. The bartender was not at all friendly. After we had dinner and a couple drinks I went to my room and attempted to turn on my TV. The remote would not turn on the TV. I called the front desk the guy that answered the phone when I explain the TV issue said “You just checked in?” Not sure what that had to do with the TV problem? I said no we checked in much earlier but we just decided to watch a little TV before going to bed. I restated my issue his next solution was push the power button harder, really? I tried and explained I had tried several times. Up until this point really zero customer service. He said he would send someone up this is when I final felt we were at a Hilton property. The guy he sent came up quickly and brought a remote with fresh batteries we now have a TV. This guy was friendly and treated us like we were customers not an inconvenience. Management where is your leadership on the service your team is providing? I will spend my hotel dollars at another hotel property in the future, the location is fantastic but much more service oriented hotels in downtown Boston and it’s only a short ride to the airport from downtown.

Location is excellent if you are flying Delta. There's a walkway from the airport to the hotel. There's a shuttle for other terminals. I gave the room 3 stars because the a/c wasn't working very well (it was cooler in the hallway than our room) and the clock radio alarm went off at 6:00 am. Checking out was slow, only 2 clerks at noon. Breakfast was good but no breakfast sandwiches on the menu. We had one omelet, one classic breakfast (eggs, sausage and fruit), one juice, two coffees, and a bottle of sparkling water. The bill was $86.00. The plates were enough for 2 people so you might want to split a breakfast. I had 3 eggs and 6 sausages! (Hubby helped me with the sausages). The service in the breakfast restaurant was excellent. Our server was Juan Carlos and he was very pleasant and efficient.

Amazing experience! The rooms were spacious, comfortable, and spotless. The hotel was immaculate, the restaurant was excellent, and the food quality was outstanding. Every meal was fresh, delicious, and served with exceptional hospitality. The convenient airport-connected location made travel effortless. I highly recommend this Hilton and would definitely stay here again.