This is my second 5-night stay at this Hilton. Not much has changed in a year. One elevator remains closed so only two are open for service in this high-rise hotel. A lobby sign says to expect delays of up to 10 extra minutes due to the elevator situation. The toilet water level in the bathroom was not "man-friendly" and dangly things were getting an unexpected cold bath. Yikes, and gross. The "resort fee" is annoying. $10/day can be used in the hotel bar/restaurant but everything there is highly overpriced. The restaurant itself is just average. There is no hotel "shop" to buy amenities, water, soft drinks, etc. No way to spend that $10 on little things (or any dsily food and beverage credit for those of us that receive them). No concierge. No bellman. Generally quiet on high floors. High prices and resort fee. Parking userous at $69/night. Smart shoppers will park 100 steps away for $25 less per night at the 50 Dalton Garage. This is a 4-star property on its best day. The nice rooms are the only thing that carry this over the edge to that level. The Sheridan across the street seems to have all the amenities the Hilton lacks.

Great location, nice hotel. Breakfast crew was amazing. Really enjoyed coming back to the clean room each night. Bed was comfortable with a nice view of the harbor and spacious. As others noted, the elevators are slow.

The location is incredible and the hotel is updated. The main issue I seem to always have (and have had since I started staying here in Feb 2026) is the elevators are never all functional. Other than that, it’s a great place to stay away from the louder parts of Boston with easy access to transit

Great first time stay in Boston. Will stay again next time around. Big room , clean and affordable. Very friendly/helpful staff at location. Elevators a bit slow but other then that great location ??.

Lovely hotel in a very central location. We stayed during a trip to at the Boston Conservatory which is a 5-10 minute walk. The hotel rooms are very nice, spacious rooms, clean. On the first visit we were on a very high floor and had great views. on the Second visit we were on a low floor, but had a corner room with panoramic views, though not as great as the first. We partake in the breakfast on both visits, did the trick, but nothing to write about. On both occasions the elevator was a big issue. one was out of service and the other two took ages to arrive. most time to come down from the hotel, we had to take it on it's way up, especially in the mornings.

We stayed recently and they didn't clean our room one day. We let the staff know we just needed fresh towels and headed out to dinner. When we returned the room had been completely cleaned. Great location! Close to the T(transit station) Prudential stop on the green line and walking distance to Fenway Park.

My husband and I stayed here for one night during our recent visit to the area. We booked a panoramic view room and we were very pleased!! The view was great and the amount of natural light was a nice change of pace from the traditional hotel room. The room was spacious and the bed was very comfy. The bathroom was clean and the shower was nice and large. We decided to have breakfast in the Forty Dalton Kitchen and Bar downstairs and the service and food was amazing! The location makes it perfect for walking to all of the sights nearby!

Recently, I had a small group staying at your hotel, and I had the pleasure of working with Alissa and her team throughout the process. With over 14 years of experience in hospitality, I truly wanted to take a moment to share my feedback. It is very rare to experience such a seamless, professional, and genuinely caring level of service. Alissa went above and beyond to ensure every detail for my group was perfectly organized and handled with care. What impressed me the most was her dedication and responsiveness — she was even assisting on weekends and during her days off to make sure everything was running smoothly for my clients. Her commitment and professionalism did not go unnoticed. In addition, the front desk team was extremely knowledgeable, welcoming, and attentive. My clients were truly satisfied with their stay, and experiences like this are the reason I look forward to bringing more business to your hotel in the future. Thank you for maintaining such an exceptional level of hospitality and for having such an outstanding team. Alissa, thank you again for helping make my group’s stay so memorable. Your hard work and kindness are sincerely appreciated Thanks Ana Luxury Travel

What I will say is the cleaning staff were great, probably one of the cleanest rooms I've stayed in. However, parking is insanely expensive and they conveniently don't mention it to you at check-in, park else where, literally every garage near by is cheaper. Service is so-so, bar is lacking options, one guy couldn't even be bothered to look for a drink they had on there menu, plus no veg options. They also don't care about status, I'm diamond, despite having plenty of rooms open (they were probably half capacity looking at availability), never offered to upgrade. Seems like half the elevators aren't working at least one was stuck half the time we were there (it's 24 stories you ain't popping up the stairs) Could be great property if management was better at hospitality.

The hotel was actually nice, and should have been a 5 star, but there were some issues: Pros: - Clean Room - Nice updated shower, with plenty of room. - Bar was friendly environment, with Sam Summer on Tap - Nice view of the city from the room. - Easy access to onsite parking ($69 per night). Cons: - We checked in at a busy time, but one of the elevators was not working, and there was a pretty substantial line waiting to get to their rooms. - Once in the room, we figured out that there were NO ice makers, and you had to grab ice from the lobby.. So we had to go back down and wait for the elevators again. - No glasses in the room? That was a first.. I typically back my own, of course I didn't have my own this time. - Bathroom doors! For some reason it looks like the original doors were removed, and new farm style sliding doors were installed.. Talk about no privacy.. I hope everyone who stays in a room with one of those doors is no longer trying to keep any mystery in their relationship.