We had a great stay at this hotel. The hotel is literally right off the highway, easy on and off. The best part of the hotel is that it is out of all the madness of Downtown Boston. It is not as packed and hectic. The hotel felt like it was recently refurbished. Everything felt clean and new. Our room was super spacious and comfortable. Although it was literally near the highway, you did not hear any extra noise or anything. The parking situation was on sight and easy to use, not too expensive. The staff was really nice and helpful.

Big tip for this hotel is to park on the street. The hotel has parking but of course it is pricey. There are parking meters on Washington street and parking at night is free! The hourly rate for the meters is $1.50 per hour. If you are going to be out driving most of the day, the meters are the way to go. Especially with the free parking at night. They use an app called PassportParking. The hotel is over the highway. So there is some noise from that. The rooms are fairly small. Free coffee in the lobby!! Overall this hotel has good value for trips into Boston or visits to area Universities. Boston traffic though... ugh!

Wasn’t bad at all as has been written in many reviews before. Would actually give 5 stars but for the road noise that seeped into the room. My room had a white noise sound machine to neutralize the road noise. But that wasn’t helping much. The reception area is perennially busy with lots of people hanging around. The breakfast ($20++) is good stuff with eggs made to order. The lady is attentive and super efficient. Always available coffee and hot drinks is a nice touch.

This was a nice hotel. The room was clean, the bed was comfortable, and the hotel was very clean. The only thing I found was that there were 3 people at the front desk but only one person was checking people in. The stairway from the 4th floor to the 2nd floor smelled gross; however, once we were back in the hotel area the smell was gone. I would recommend this hotel, though breakfast was a bit pricy for what was served at the buffet.

Please Avoid! This is not a standard Marriott hotel overall. A mouse was found! Attached final bill.(Mickey means Mouse for them)I only book one room for me and my brother. Due to the weather I did not even make it to Boston so I added my brother’s name to help him to check in without me. Somehow the management team used almost 2 month to investigate, and they told me I total have 2 rooms got charged for 3 night is correct and both rooms key been used. (I booked only one room for 2 night, due to the weather I can’t even make it to Boston for the first night and since we know there is mouse I did not even stay there for the second day reservation. I even mentioned in the Email, I don’t care about double charge, I would like to have a real investigation how come I can have two rooms with only one room reservation and the only thing they can tell me is both rooms were checked in, and one room checked in at 5:41, the other one checked at 7:43. The entire thing is a joke. Haven’t stayed at anything related to Marriott this bad ever.

As a long-time Marriott Bonvoy Ambassador member and frequent business traveler in the medical field, I expect a certain baseline of service and comfort. Unfortunately, my stay at the Four Points by Sheraton Newton fell well below Marriott standards. I was not acknowledged or greeted as an Ambassador upon arrival. The room itself was cold, worn, and dated, and the bed was uncomfortable—far from what I expect after long workdays. I reported these issues to the front desk during my stay. At checkout, I was told their system was down and that I could not be checked out properly. I attempted to check out through the Bonvoy app instead. It has now been over a week, and I am still waiting for my receipt. Although my credit card has been charged, the stay is not showing in my Bonvoy account, and I never received a departure email. I contacted Marriott Bonvoy customer service for assistance, but they were unable to resolve the issue or provide meaningful help. Overall, this experience was disappointing and frustrating, particularly given my loyalty to Marriott. This property does not meet the standards I associate with the brand, and I would not choose to stay here again for business travel.

We have stayed here several times. The location is great- very convenient to Boston and there are several good restaurants in walking distance or nearby by car. Friendly and helpful check-in and the rooms we have stayed in are updated and pleasant. Parking is about half the cost or less of the Boston Marriotts. We will stay here again!

Four Points by Sheraton Boston is a comfortable and well-located hotel, ideal for both business and leisure travel. The rooms are clean and functional, and the staff is friendly. The check-in process was smooth, and the common areas are well maintained. Overall, it is a good option for a practical stay in the city.

Boston fourpoints sheraton hotel shame on you! made me wait 2.5 hours staff rude manager worse told me she could cancel me. I was left to scramble my own luggage to room not helped pool cold and over highway no breakfast despite $60 paid. Stile my deposit $140 and roomwasnt cleaned never stay here its lousy staff. They liars! Took advantage of me as a solo traveller.refused to help me to my room said they were afraid id attack their staff. How ridiculous!!!!!!! They owe me $140 deposit and $60 for the breakfast I never had. Not much on offer. Real dissapointed. Maids only spoke Spanish!!! Never stay here!

The check-in process for this hotel was smoother and welcoming. The front desk manager, Jay, was so kind and a warm face to walk into the hotel and see. Despite being located right on the Mass Pike, my husband and I thought this hotel was fairly quiet; the hotel also offered earplugs and a sound machine to drown out some of the highway noise. The location near the Mass Pike and the walkability of the area was really convenient as well!