Great location. Only downfall and this is not on this hotel is public transportation. There isn't any. Ubers are abundant and quick to get one. Hotel is very nice The staff are great. The restaurant was impeccable-we did only have a few beers and late night pub fare, but the service was astounding. We would go back. Stayed 2 nights recently

Has it's pros and cons. Pros: -Location is perfect for walks around the harbor or to grab a quick bite to eat. - View from room was amazing, both water or city side. - Pool and gym were nice and had a little of everything. - Starbucks is located in the lobby and service was very fast! - Friendly staff. Okay: - Has a restaurant inside the hotel. Okay food. - Has valet parking. Cons: - Valet lost our keys a couple of times during our one week trip. We utilize their schedule valet pickup and our car was still late. - Hotel breakfast is not free. We booked thinking a $300 hotel would have some type of continental breakfast but sadly no. Restaurant also had odd hours. - Room looked good but every comforter that was used to make my bed had some type of stain on it. - Shower pressure was up and down. Some of my colleagues mentioned their showers were sputtering water. - Towels were rough and definitely felt old. - Room doors are heavy. Whether it's your door closing or your neighbors, you will hear the slam. Final thoughts: Great location but not worth $300 a night. We expected a premium, luxury stay, but what we actually got was substandard and disappointing.

Stayed here during the World Cup. The front desk check-in experience was disappointing we were met with a cold, dismissive attitude and a level of condescension that felt completely unwarranted. There was minimal effort to make us feel welcome, especially given the demand and excitement around the World Cup taking place nearby. We chose this hotel for its location and standing, but the front desk service did not match the over $600 we paid per night. Management should review their guest service training location and reputation aside, the welcome was simply not acceptable.

We came to Renaissance Boston, Seaport District to provide Massage Therapy services for Arthur Murray Boston Dance-O-Rama 2026. From the moment we stepped into the hotel the Front Desk was attentive and pleasant. Chris Betschart, Director of Banquets at Renaissance Boston, Seaport was especially helpful and professional. He promptly guided the C.Spa-Boston Skin & Massage staff to our setup location while patiently answering many of our questions. Chris was friendly, thus reflecting true hospitality. Notably, we have provided table and chair massage services at events in surrounding hotels, and by far this one is our favorite! Thank you Chris for making our first event at this venue pleasant.

Beautiful hotel with a perfect location. The rooms are spacious, comfortable, and impeccably clean. We had access to the VIP lounge, where a fairly basic buffet breakfast was served each morning. The service was friendly and attentive throughout our stay. If you order room service, I would recommend avoiding the pizza, as it was quite disappointing. I would definitely recommend it if you are visiting Boston, as it is very easy to explore the city on foot from this location.

Was here for a work event, the staff was great at clearing out the table. Rooms were clean and spacious, I had a great view of the park and waterfront. Check in was easy and staff was nice. Shout out to David at front desk who saw me struggling with my luggage and floral arrangements and helped me carry them to my car.

I do not recommend this hotel. My husband booked me a room for Mother’s Day so I could get a full night of sleep. The hotel rooms are not quiet. Could hear every person who walked by or opened their door in the hallway. I would have slept better at home with my 7 month old waking up every two hours than I did here. I went to get breakfast in the morning at Capiz after looking at their breakfast menu online that was advertised as Al la carte. When I arrived I was informed it was actually a buffet (of course on Mother’s Day, a mom can’t even get her own meal made personally for her). The front desk staff I found unwelcoming and cold. When I was checked in, I found the staff was short with me when I misunderstood the destination fee, even though I explained how exhausted I was and there to try to sleep. No one asked my how my stay was even when I left. The only staff there I found friendly and welcoming was the bell staff and the host at Capiz, who informed me breakfast was actually buffet style. I will not be back.

Came to use a hotel night that was set to expire. The hotel is ok - nothing exquisite but it works! Lap pool is 25 yards, but it's a single lane and not very deep. I swam a quick thousand yards before some kids came in with flippers masks and snorkels. Not much room for more than one to swim and I vacated to allow them some room for fun. One more note on the pool - because it's a single lane width with no lane lines, the pool feels a bit like swimming inside a washing machine with the waves bouncing off the sides of the pool. We ate the breakfast buffet, which was good with the exclusion of one moldy raspberry. Good service and a solid offering.

Booked a room through Expedia, paid Expedia for my room. Check into the hotel, they ask for a card for room charges and incidentals which is normal. After check out I see 3 separate charges to my card one for $442 another for $10 and a 3rd for $9. I found this pretty odd since I haven’t bought or ordered anything, I assumed the $442 was a room deposit but the other charges were strange. A few days later, I’m waiting for the hold to come off card but to my surprise it never did. Instead Renaissance Hotel went ahead and charged my card $462 after I already booked and paid through Expedia. That is theft plain & simple. If I never paid attention to my card and the charges they would’ve just stole $462 from me. I will NEVER book with the Renaissance Hotel ever again and I urge you not to as well. I actually was going to book seaport hotel or the Omni parker hotel but for some reason I went with Renaissance and I ultimately regret it! Never Again !!! Update ** - Reply to Owner There’s no need for me to contact the third party I booked from because it was your hotel that charged me a 2nd time after I already paid. Your hotel has issued me a full refund that I’ll receive in 5-7 business days which is a Huge inconvenience for me, but that’s my fault for booking with your terribly run hotel to begin with, Never Again !!!

Stayed for one night but had a good experience. Very close to airport. Restaurant in the lobby is pretty good with great service. Hotel has a lounge on the 20th floor, stocked with beverages and snacks. Room was spacious and the bed was comfortable. Two minor quibbles. One, lack of s shuttle after being so close to the airport. Second, my room was next to the elevator and it can be s bit annoying with constant but low hum noise. Nevertheless, it is a wonderful hotel.