Great location as it is right next to the Boston Harborwalk. The amenities were as expected. The club lounge was decent if you like alcohol. Otherwise, the food choices were limited although they do change up the menu daily. The most disappointing aspect of this hotel is housekeeping. Twice, they lied and told front desk the reason why our room didn’t receive room service was because we had the Do Not Disturb sign on the door. To prove that housekeeping lied, we had to take pics of our sign-less door when we left for the day. Julianne at front desk was amazing about sending service up immediately. But why should guests have to stress over this when we come back to the room after a long day? And housekeeping is not good at cleaning the carpet. For a newly renovated hotel, there’s already a huge nasty carpet stain left by a previous guest. We truly expected more from Renaissance.

Great location. Only downfall and this is not on this hotel is public transportation. There isn't any. Ubers are abundant and quick to get one. Hotel is very nice The staff are great. The restaurant was impeccable-we did only have a few beers and late night pub fare, but the service was astounding. We would go back. Stayed 2 nights recently

We stayed here over the weekend and mostly enjoyed our stay! The location of the hotel was absolutely great, our rooms were very clean, and the beds were pretty comfortable. On top of that, all of the staff members and people we encountered were incredibly friendly. The main downside was the breakfast buffet. At $36 per person, it felt incredibly overpriced for what turned out to be a really basic, cheap hotel buffet. Overall, it is a nice and comfortable place to stay in the Seaport District, but I would highly recommend skipping the hotel breakfast and finding a local spot nearby instead!

Has it's pros and cons. Pros: -Location is perfect for walks around the harbor or to grab a quick bite to eat. - View from room was amazing, both water or city side. - Pool and gym were nice and had a little of everything. - Starbucks is located in the lobby and service was very fast! - Friendly staff. Okay: - Has a restaurant inside the hotel. Okay food. - Has valet parking. Cons: - Valet lost our keys a couple of times during our one week trip. We utilize their schedule valet pickup and our car was still late. - Hotel breakfast is not free. We booked thinking a $300 hotel would have some type of continental breakfast but sadly no. Restaurant also had odd hours. - Room looked good but every comforter that was used to make my bed had some type of stain on it. - Shower pressure was up and down. Some of my colleagues mentioned their showers were sputtering water. - Towels were rough and definitely felt old. - Room doors are heavy. Whether it's your door closing or your neighbors, you will hear the slam. Final thoughts: Great location but not worth $300 a night. We expected a premium, luxury stay, but what we actually got was substandard and disappointing.

Second Reniassance of the summer (Seattle) both were points stays. This is a nice example of the brand, a newish building. Good location in the Seaport district, you can walk to the long wharf/aquarium area in 15 minutes. Plenty to eat and drink nearby. Got a room with a nice harbor view. Room was spacious, bed was, as always, excellent. Only hiccup was that our room was not serviced. We left it a little late (noon) and realizing it could be an issue from past experiences at bon voy properties, stopped at the front desk and asked for them to make sure the room was cleaned and was told it was no problem. Came back at 930 pm, room not clean, front desk equivocated about getting us towels and emptying the trash until someone eventually came clean about the fact that the cleaners were gone for the day. Eventually I got the man in charge to go up and do it himself but it took three trips to the front desk and there were no apologies. Our corner room was quiet and when a floor neighbor tried to get a party going they put a stop to it asap.

Stayed here during the World Cup. The front desk check-in experience was disappointing we were met with a cold, dismissive attitude and a level of condescension that felt completely unwarranted. There was minimal effort to make us feel welcome, especially given the demand and excitement around the World Cup taking place nearby. We chose this hotel for its location and standing, but the front desk service did not match the over $600 we paid per night. Management should review their guest service training location and reputation aside, the welcome was simply not acceptable.

We came to Renaissance Boston, Seaport District to provide Massage Therapy services for Arthur Murray Boston Dance-O-Rama 2026. From the moment we stepped into the hotel the Front Desk was attentive and pleasant. Chris Betschart, Director of Banquets at Renaissance Boston, Seaport was especially helpful and professional. He promptly guided the C.Spa-Boston Skin & Massage staff to our setup location while patiently answering many of our questions. Chris was friendly, thus reflecting true hospitality. Notably, we have provided table and chair massage services at events in surrounding hotels, and by far this one is our favorite! Thank you Chris for making our first event at this venue pleasant.

Beautiful hotel with a perfect location. The rooms are spacious, comfortable, and impeccably clean. We had access to the VIP lounge, where a fairly basic buffet breakfast was served each morning. The service was friendly and attentive throughout our stay. If you order room service, I would recommend avoiding the pizza, as it was quite disappointing. I would definitely recommend it if you are visiting Boston, as it is very easy to explore the city on foot from this location.

Was here for a work event, the staff was great at clearing out the table. Rooms were clean and spacious, I had a great view of the park and waterfront. Check in was easy and staff was nice. Shout out to David at front desk who saw me struggling with my luggage and floral arrangements and helped me carry them to my car.

I do not recommend this hotel. My husband booked me a room for Mother’s Day so I could get a full night of sleep. The hotel rooms are not quiet. Could hear every person who walked by or opened their door in the hallway. I would have slept better at home with my 7 month old waking up every two hours than I did here. I went to get breakfast in the morning at Capiz after looking at their breakfast menu online that was advertised as Al la carte. When I arrived I was informed it was actually a buffet (of course on Mother’s Day, a mom can’t even get her own meal made personally for her). The front desk staff I found unwelcoming and cold. When I was checked in, I found the staff was short with me when I misunderstood the destination fee, even though I explained how exhausted I was and there to try to sleep. No one asked my how my stay was even when I left. The only staff there I found friendly and welcoming was the bell staff and the host at Capiz, who informed me breakfast was actually buffet style. I will not be back.