This hotel’s staff was by far one the best if not the best we’ve ever dealt with. The rooms are not huge, but the service and the ambiance make up for it! The bartenders, the front desk staff, all 4 of them, were absolutely SPECTACULAR! Then the location of the hotel is right on the middle of Boston! Overall fantastic hotel with a great rate. Worth every penny. Stay here!! You won’t regret it!

Room did not have any closets - just hooks on the wall for your clothes and for hanging the chairs and other items. Bathroom was a nice size and bed was comfortable; however, there is significant noise in the evenings as the hotel is located right next to a main street in Boston. The city noise (police sirens, cars, etc) did not stop until about 3am and I was on the 12th floor. White noise machines are provided for what it's worth. Didn't use any of the other amenities, but service at front desk and check-in was also subpar and none of the amenities were shared at check-in.

Stayed here to see a show at The Wilbur, so the location couldn’t have been better. Staff were very friendly and helpful. The room is quite small but clean. Nice bathroom with a spacious shower. Received vouchers for one free drink each. We had breakfast in the second floor restaurant. Food was disappointing; I’d give it 2 stars. It was obviously assembled beforehand and then zapped in the microwave. Despite being nuked, food was just above room temperature and covered in a kinda gross mystery sauce. The self service coffee was available in a thermos and was meh.

TLDR; Great vibes, great location, free drinks, food credit! Just stayed here for a long girls' weekend and we loved it here! I don't know who makes the playlists but please give them a raise, we were singing and dancing in the elevators and during our time in the bar area. Upon checking in, we received free drink coupons along with credit for food/drink that covered a breakfast for the 2 of us and lots of late night/travel snacks and drinks. Great downtown location and easy walks to the green, orange, and red T lines. Yes, the rooms are a bit small, but it didn't inhibit our movement, and the bed was comfy and the shower was amazing, and that's what I'm looking for in a hotel room!

I stayed here with my sister last week for 5 nights. It’s probably one of the best hotel experiences Ive ever had. The hotel was so clean and I noticed it was constantly being cleaned - and not just our room but the lobby, check in floor, and other shared spaces. Our room was also made up so nicely each day. Furthermore, Everyone from the bar to check in was EXTREMELY friendly and helpful and just went out of their way to make our stay pleasant. I also loved that I starting recognizing some of the staff. I would highly recommend

I was greeted at check in with a free ice pop! Then Dwayne checked me in with ease, while Jay managed the phones. Both were super friendly and accommodating! We arrived a little earlier than I quoted, but that was no problem; our room was ready! We decided to pay an extra $5/24hours for a closer parking that did not allow in and out. It was literally around the corner. We arrived to our room on the 16th floor and found a small, vibing space perfect for our overnight trip. The view of the city was great! The bed was comfortable. It was a Friday night, so there was some noise on the streets, but it seemed to settle shortly after midnight and the rest of the night was quiet. The location was perfect for our needs and if ever visiting again we would definitely stay at the Moxy!

We were in Boston for the World Cup (as were half of England it seems!) - we had 3 nights at this hotel, rooms were great. You pay a city tax, but receive the money back in food vouchers which you can use at the bar (as well as a free drink voucher for each night of your stay). The food was surprisingly good for a hotel. One day I had the burger and another day i had the pizza bread, both great. Staff were lovely when we realised we were charged twice for a room deposit, they quickly sorted it. Location is very central to Boston which is a fantastic walkable city.

This is probably a fine hotel on average, but I would just pay the extra $50 and go somewhere nearby. I had the unfortunate experience of finding poop in the shower. I was there for one night and didn't notice anything until the next day when I turned on the shower and the whole place started smelling like manure. Anyways, I quietly took this to the staff and they seemed sincerely apologetic about it, offering to comp my room as points. To be honest, this wasn't really what I wanted, considering I would've paid to not experience this and giving me points is about the cheapest thing they can possibly do, but whatever, I didn't really want to deal with or think about this anymore. Unfortunately, I never got the points and I'm pretty annoyed now at the amount of time I've wasted on the phone between Chase and Marriott. So I'm posting here just to warn other people. I wouldn't let anyone at my company stay here and just don't think this place is worth the mildly lower price than nearby hotels. My room was also pretty loud despite being high up (noise from the street until 2 or 3am) but it was a Saturday and the least of my problems. The only reason I gave this two stars instead of one is I do still think the staff was wonderful. I think this is a problem above them. However, that doesn't really make it any better. Having probably spent 3 weeks at Marriott hotels last year, this is enough that I'll likely avoid doing that in the future. Going through anything that's above the property level just seems too difficult to be worth the hassle.

Good value for money and an excellent location – downtown Boston is easily reachable on foot. The hotel has a nice bar, friendly service and delivers exactly what you would expect from a Moxy property. The rooms are small but reasonably modern and well designed. My room was on a higher floor, which made it quiet enough despite the central location. Overall, a solid choice for a city trip to Boston.

Staff was awesome! You check in at the bar on the second floor and they are welcoming and friendly. They provided recommendations and information as requested. The bathroom didn't have hand soap. No fridge, no microwave..... It is tight!! Like I would not recommend this for overweight people because there is very little space between the full wall of Windows and the bedside. The ADA room was tight and a wheelchair could definitely not get into the shower. But the door stays open for like 3 minutes automatically. I would recommend this hotel like I really enjoyed it and would stay here again