Not recommended for families or anyone who needs a good night’s sleep We stayed for three nights, Thursday through Sunday. Bass from a neighboring nightclub disrupted our sleep every night and kept us up as late as 2:30 a.m. This was well beyond ordinary downtown street noise. The hotel credited us $50 per night but our stay still cost approximately $800. They also credited us with Bonvoy points. I appreciate those adjustments but the compensation does not change the experience of three nights of disrupted sleep.

Great location to explore Boston - stayed there for 11 nights and it was greatly positioned for travel around Boston. Room was pretty standard. City view room had a gorgeous view of the city. The deposit for the booking was unusually high (probably due to the long booking, but annoying nonetheless), but the staff was helpful all throughout the stay. The water machine in the lobby was a good addition.

I stayed at the Boston Courtyard Marriott for 4 nights and 5 days, and our room was not cleaned a SINGLE time during our entire stay. I honestly find this absolutely disgusting and unacceptable. We had no fresh towels, no toilet paper, and no housekeeping whatsoever for FIVE DAYS. How is this acceptable for a hotel that people are paying good money to stay at? On Friday, I called to request that our room be cleaned. The staff was apologetic and assured me it would be taken care of. Guess what? Nothing. Our room was still not cleaned. On Saturday, I called AGAIN to explain that this was completely unacceptable, and I was told someone might be able to come around 4:30 PM. We were already back in our room and weren’t leaving until later, yet after multiple requests, we were still left dealing with a room that hadn’t been cleaned once. It is genuinely disgusting to stay in a hotel for five days without basic housekeeping, fresh towels, or even toilet paper. These are BASIC necessities, not special requests. The fact that I had to repeatedly call and practically beg for someone to clean our room, only to be ignored time and time again, is ridiculous. I understand that hotels get busy, but there is absolutely no excuse for this level of service. Leaving guests in an uncleaned room for their entire stay is unhygienic, unacceptable, and honestly embarrassing for a Marriott property. I expected so much better, and this experience has completely changed my impression of this hotel. I would not recommend staying here based on the service we received.

Solid Marriot hotel -- Room was clean. Staff was all helpful. TV remote was missing - called front desk and they brought one up promptly. No issue. Do note that this location is a busy part of Boston and there are some clubs / bars very nearby so there are club-goers on the street on weekends (Fri / Sat). That's just what downtown is like. Restaurants nearby open late. Steps away from Chinatown which also has a lot of late night eats. Boston also seems to have a lot of sirens running down the street, so know that you'd hear it. I was able to sleep fine. The noise wasn't in my face so to speak --I was on the 8th floor. The noise is outside, so this may not be as good for someone who is a super light sleeper , esp not on the lower floors.

Gina at the front counter was so incredibly kind and helpful. She had a great attitude and made me feel totally welcome. We asked to check in early because of how early our flight got in, and she didn't make me feel like an inconvenience at all. However--the man who was working the counter with her was so rude to her it made me uncomfortable. And this wasn't the classic Boston roughness - it was pure disrespect and bitterness. She responded to his rudeness with kindness and patience that he didn't deserve. Gina deserves a raise for putting up with him. The whole thing left a bad taste in my mouth. This was the Wednesday morning 7/29. I hope someone will talk to this man about his attitude. Room was teeny tiny but I was there for a conference so it was fine. Location was the best part. Right next to Chinatown and Boston Commons. Close to multiple subway lines.

Very impressed with this hotel. One of the better Courtyard Marriot’s I’ve stayed at. Everything was updated and the hotel and room were very clean. Staff was friendly and helpful - both the front desk and bartender. Not a lot of dining options on site - but was not expecting at a courtyard. Location was perfect. I will definitely stay here again when in Boston.

This is by far one of the nicest Courtyard hotels I've stayed at in Marriott's portfolio. This property is historic and has been tastefully renovated, there's a grab & go shop in the lobby with a few pre-made food options, there are microwaves on the guest floors, and the expected amenities in each room. The restaurant on-site serves breakfast buffet food until around 10/11am, and it's your standard Marriott breakfast type food, which is to say it's good! The staff here are excellent, very helpful and accommodating - I very much enjoyed my time here. Nearby is an Orange Line station (Tufts) and you are located a 5 minute walk from the Commons, and across the street from a few theaters for shows happening in Boston - there's plenty here, and you aren't far from anything! An excellent little hotel in Boston.

We stayed a week and it's a great location in Boston. The rooms are a bit small though, no drawers, very little room for wardrobe. Bathroom is ok and the hot water is ample, good shower. Valets don't do much and there's no bellman either. Close to boston common, restaurants, 711, cvs, dunking, beer store is next door. Cute Pocket park down the street.

Had a wonderful stay at this Marriott property during my first visit as a solo traveler to Boston. The hospitality truly stood out from the moment I arrived. A special thank you to Gina at reception for her warm welcome and thoughtful recommendations that made the city feel like a second home. I also really appreciated Gina and her manager Anne for kindly helping me to preserve the flowers I bought as a gift. It was a genuinely thoughtful gesture that reflected the team’s sincere care and utmost hospitality. I’d happily stay here again!

The hotel has a lovely ambiance and the staff were friendly and helpful during my stay. The room was clean and comfortable, but I did find the amenities a bit lacking for the price. Overall, it was a decent experience, just a few areas could use improvement.