My family booked a room here for multiple nights specifically for 5 guests. When we arrived we were told unsympathetically that although we booked a room that accommodates 5 people, they actually could not allow for proper sleeping arrangements for 5 people as they would not provide us with a cot for our room "due to fire hazards" and that instead we would "need to share 5 adults on 2 queen beds". We were given no other option to remedy the situation aside from booking an additional room last minute for an expensive price (they discounted it slightly but it still came out to an additional $500USD we were not prepared to spend). We have never had an experience like this when booking for 5 people, and the rooms should not be listed as accommodating up to 5 people as it should have been made clear from the beginning that max. occupancy is 4.

We have an adult child with special needs and the staff has been very accommodating and actually upgraded us to an accessible room (granted that it was after we found out that the pull out bed was broken). Is an older hotel. The carpet could definitely use cleaning out actually replacing. Parking is $10 a night. But laundry is free. Breakfast is the same every day! ? Only apples were on the counter but they had oranges and bananas in the back. They would bring out a few when I asked, by never put them out. It's close to the expressway through and close to the city and that's a big plus.

Loved the neat and clean Suite room (Living Room + Bedroom), spacious in size, comes with a Sofa, TV unit, Mini Fridge, Microwave and a kitchenet. Breakfast spread can be better managed as same all days. Vegetarian options limited for those who are pure veg folks. Shuttle services makes it easier to reach airport etc. Tea / Coffee round the clock make it by yourself this is a great gesture. 5 Mins walk to train station to move around the city. Will come back here whenever in Boston.

I would like to share feedback regarding my recent stay. Unfortunately, my overall experience was negatively affected by the conduct of the evening staff member on duty. I have no complaints about any other aspect of the hotel, but this individual’s behavior was unacceptable. I had informed the morning staff that I would be checking in late, and they acknowledged it without issue. However, when I arrived that evening, the front desk was unattended, and we waited in the lobby for more than 30 minutes. During this time, the staff member was in the cafeteria, visibly watching us while having his hair done. When he eventually came to the front desk, another La Quinta staff member from a different location asked where he had been. He immediately became defensive and said, “I can take breaks too.” Shortly after that, he claimed that because I had a late check?in, he could cancel my reservation if he wanted to. Up until this moment, I had not been confrontational, but once he threatened to cancel my room, I became upset because the situation was unreasonable. When we politely explained that we were tired and simply wanted to check in, he responded, “I’m tired too.” His dismissive attitude and lack of professionalism were extremely disappointing. Based on this interaction, I do not believe “Eddy” is suited for a customer service role.

This hotel was in Somerville, great location because Assembly Mall was walking distance so were other restaurants to dine in as well. Front desk service was so good, the room was decent and I didn't get a chance to have breakfast but it seemed they didn't have the standard cereal and granola bar.

We stayed for one night while travelling through New England. Room was clean and breakfast was decent. The location is very good, a short walk away from a Trader Joe's, stores and restaurants from Assembly Row, and the T station to get downtown in about 15 minutes. The first part of this walk is on a quiet street, on the back side of big stores, but it felt safe walking there. I have been charged 10$ for parking which is reasonable but I don't remember reading this when I booked. Overall, great value.

We recently stayed at La Quinta Inn & Suites by Wyndham Boston Somerville and overall had a good experience. When we arrived, we were welcomed by Krissi, a lovely and professional girl who made the check-in very easy and pleasant. She was helpful and kind, which gave us a great first impression. The room was good, a bit old but tidy and clean, which is what matters most. The hotel itself was comfortable and we felt fine during our stay. Breakfast was a little disappointing for us, mainly because we are Europeans and the typical American breakfast is not really what we are used to, but everything was still okay. The only real downside was the shower, where the water kept switching between warm and cold, which wasn’t very comfortable. Overall, a positive stay thanks to the staff, especially Krissi.

This hotel is operated by the Wyndham but privately owned. Since switching owners sometime soon, customer service has gone from great to. They don’t even know what the word customer service means. numerous things that should be mentioned at check-in like incidental charge or parking fees most hotels let you know this hotel does not let you know it instead lets you get charged and you have to call to find out what it is. I tried to check in today because of a storm and I had a prior authorization form, which is what the hotel used last year just a few short months ago when using a card that was not my own I was given a card to use as a gift and for terms of safety and got told oh we no longer accept this you were supposed to get a form online to fill out when I checked in with the different card online. When I mentioned that I never got it, but this was the form on file used just a few short months ago, they said oh there’s nothing we can do. I’m sure you have plenty of other cards you could use to check in give us another car. I said we do not have any other cards. This is the card that we provided. They then asked well what are you going to do and I responded with well if you’re unable to help me then obviously I have to cancel and travel in this blizzard because you’re refusing to help. The state of the rooms has also gone hell lot of the rooms are never fully cleaned. They have loose outlets, loose, faucets, and structures and just overall very dirty. This hotel used to be run to provide 5 star service now it is zero stars. If I could give negative stars I would. On a sidenote, I achieved top-tier status with Wyndham rewards company and they out of nowhere just dropped me down from top tier 2 lowest tier claiming oh well if you wanna remain top-tier give us thousands of dollars and we’ll reinstate you As top tier.

This stay was SO much better than my previous one and I’m really glad I gave them a second chance! Staff were super friendly (like last time) and the room was really clean and warm. We stayed during the weekend of the reaaalllly cold temps and the start of the snowstorm and the hotel was always warm and cozy. Location is wonderful because it’s so close to everything ! WiFi can be a little trouble but it’s free so don’t bother the staff about it lol

Room was not clean, lots of hair (of all kinds and lengths) in the bathroom and on the towels. Our room door lock stopped working, so be sure to check the door is locked each time you leave (front desk had it fixed quickly). Staff was friendly. The tub drain was clogged up so we had to shower standing in dirty water. There was an old makeup bag on the floor in the left corner of the bed. The walls and surfaces were visibly dirty. It’s not very quiet and the walls were pretty thin, not great for light sleepers. Overall a decent stay for a short trip but bring your own wipes to clean with and maybe your own towels.