Had an issue where my wife left her coat in the room closet and upon several calls to the front desk, it was not turned in to lost and found. Three days after checkout and Ledesma, the front desk manager, calls and explains that there was a misunderstanding and they indeed did have my wife's coat. They offered to ship it, but luckily we were still able to pick it up. The hotel was clean, the room air conditioners worked well, the pool looked nice, breakfast was above average, and the shuttle was consistent. Thank you again, Ledesma.

This place was a last minute lifesaver. The staff were very friendly and accommodating! The shuttle from the airport was an excellent surprise bonus! We had no idea about it until the attendant told us! The free breakfast was also very nice! Room was clean and well put together.

Comfortable and reliable! The staff is always friendly at check-in, breakfast, housekeeping, and even the attached restaurant. The rooms are clean and cozy (and I love the Paya papaya products they’ve had for years). Complimentary breakfast is pretty standard, good quality and you can tell the breakfast servers take pride in their work. The airport shuttle is super convenient too and runs frequently. My #1 airport-located hotel for Boston! Thank you for all these years of cozy stays!

An enjoyable stay at the Comfort Inn, which goes beyond what you'd expect for a typical hotel located near a major airport. Excellent staff throughout, from reception to the bus driver to the breakfast. Large, clean room with two comfortable Queen beds, lots of pillows, decent AC, bath and shower with hot water and good pressure. Free Wifi not the fastest, but certainly usable. Small but nice pool for guests on the ground floor, and a nice reception area with free drinks. Breakfast was included in our rate and was much better than many chain hotels I've stayed at, including cooked sausages, eggs, potatoes, fresh waffles, toast, bagels, fruit, yoghurt, cereal and drinks. All very clean too with a staff member taking care of the waffle station and more regularly replenishing the stocks. Free shuttle to the airport or airport station every half hour (takes about 15mins), and you can call to request a pickup from the airport. We used the hotel as a base to explore Boston and typically caught the shuttle bus to the airport train station before taking the Blue or Silver line into town. Then on the way back at night, we'd typically go towards the end of the Blue Line and walk 15mins from either Revere Beach or Wonderland Stations, both of which are right next to a long stretch of sandy beach. One of the streets back from Revere Beach station has lots of shops and restaurants if you need any supplies. I'd recommend staying here!

nice spot, comfortable rooms. easy shuttle to the train station. ALL of the staff were great . A special shout out to the breakfast attendants Delmar, Deelyn, Lilian, Dora and Soila who kept that area spotless! our housekeeper checked our room daily . Diego and Alejandro. It may not be a fancy place but it's very functional Having Margaritas restaurant attached is extremely convenient.

We booked a suite for 1 night. The shuttle got us from the airport and was a good experience. The lobby was nice as was the dining hall and breakfast. The hallways and room were somewhat outdated, but clean! The AC worked well in our room. The couch was comfy and the microwave and fridge worked as well. It was a good stay for an inexpensive airport hotel. Breakfast was wonderful.

Chose this hotel after a 2nd flight cancellation. It was OK. The TV was archaic. Not a smart TV. Had to jump through hoops, sign up for their rewards program, and damn near give them a drop of my blood, just to get WiFi and be able to stream on their non-smart TV. May seem minor to most people, but Very annoying after a long 2 days of flight cancellations, to not be able to take relax and stream my shows with ease. Rooms could definitely use updating. Especially the bathrooms. Likely not stay here again.

Overall, this was a good stay and a great value for the price. The location is excellent, the rooms were clean and comfortable, and the complimentary shuttle to and from the airport was fantastic. It's also conveniently located just a short drive from the rental car center, which made travel very easy. The biggest drawback was the check-in process, which took far too long and got the stay off to a frustrating start. If the hotel could improve check-in efficiency, I would be much more likely to recommend it.

I was blown away by the cleanliness, service and amenities for a 3 star hotel. I loved that they were so into the FIFA World Cup, had jerseys on, and had the game playing on all tvs. The room was updated and roomy with a large, clean bathroom with excellent water pressure and hot water. Fitness center was small but adequate. Location was excellent and the 24 hr shuttle was quick and efficient and very necessary with my 5am flight out of Boston Logan. I definitely would stay here again!

My first time staying at this hotel and it was so nice. They provide a shuttle service to and from the airport just only 15 minutes ride. And breakfast is included!! The room was nice amd clean. Inside the room has a microwave which is nice. I loved that. The staff are super friendly! Even it is a busy time, they handled it so good and professional. Would recommend this hotel to everyone!. ????