Lovely hotel. Comfortable rooms with beautiful views. The restaurant was the only area I found off putting. There are only two items available for breakfast. An American breakfast with eggs or fruit. Kind of strange. When I asked if I could just get toast I was told the American breakfast comes with toast just get that. When I explained I don’t eat eggs or the sausage I got a heavy sigh and eye roll and told fine I’ll ask. Really? I think for the prices paid a better breakfast option - ala cart options for guests who don’t want a heavy meal be available.

It serves its purpose 100%. An airport hotel that accommodates all the needs of the travellers. Cannot be closer to the airport with great views of the city skyline. Comfortable rooms. Very very helpful and polite staff. Impressed. Food at night was surprisingly good. In the morning it needs work. Also a bit more work in cleanliness required. However thoroughly recommended. Will use again for night lay over.

I was given a late check out upon request, however, the cleaning lady came banging on my door around noon yelling. She said that the system said I did not have a laye check out. When I told her that it was not sure, she then called the front office to verify and put it on speaker. After the front desk verified that I did have a late check out, the lady did not apologize at all for her behavior and her mistake. Outside of that the atmosphere, other Staff, and rooms were great.

The Hyatt Regency Boston Harbor offers an excellent stay with stunning views of the harbor and the Boston skyline. The hotel is clean, modern, and very well maintained, with comfortable rooms and attentive staff. One of the biggest advantages is its location right beside the airport, along with the convenient shuttle service to and from the terminals, which makes travel incredibly easy. Despite being so close to the airport, the hotel feels peaceful and relaxing. The waterfront setting and ferry access to downtown are great added bonuses, making this a very comfortable and convenient place to stay.

Nice spot for an airport stay or a visit to the city. We received free cups of clam chowder, $10 off dinner and an upgrade to a harbor view upon arrival. The chowder and the cauliflower appetizer were both really good. We also go the buffalo chicken pizza and wished it had more buffalo sauce since it was hardly noticeable. The view from our room was terrific! So fun to see the harbor and the skyline. Would definitely stay here again.

This property is a good choice if you would like easy proximity to the airport and views toward the city across the harbor. The staff is consistently kind and a real asset to the property. Unfortunately I am seeing signs that the property needs a refresh. I did reach out to the GM about this but did not receive a response so am now sharing concerns in this review. The public area carpets are showing very visible signs of needing to be replaced, the small sofas in the elevator area are both cheap and shabby and the lighting in the bathrooms is extremely poor. All of these items are rather inexpensive to fix but evidently there isn’t investment being made in the property. The Hilton nearby is a competitive property. I haven’t found the staff to be nearly as nice but the property does seem to be maintained to a better level than the Hyatt. I suggest considering it for a similar stay near the airport.

Great location and view of the city! The staff were great. The only problem with our stay was the shuttle. We were told a 20 minute wait or less on 2 separate occasions, but ended up waited 40+ minutes both times. One night it took us an hour to get back to the hotel when we could have walked there in less than 30 minutes. This was aggravating since we would see shuttles from other hotels go by multiple times before the Hyatt shuttle would arrive. We ended up taking the BOS airport shuttle several times since it was more reliable. Download the app and it will tell you how far away it is etc. The Route 66 bus stops at all the terminals, the T stop, and right next to the hotel at the water taxi area. It was so easy to use, reliable, and free! Figuring that out improved our trip tremendously and I recommend it to anyone who will be staying at the Hyatt and needing to get around.

Did someone say great views, easy airport access, and only ten minutes from downtown Boston? I absolutely loved my stay at the Hyatt Regency Boston Harbor. The location is unbeatable, sitting right on the water with postcard-worthy skyline views and a peaceful atmosphere that feels miles away from city noise. I needed a hotel close to downtown that also offered a reliable airport shuttle, and this one delivered. The shuttle runs every 20 minutes, which made my travel plans effortless. The hotel itself is beautiful, with spacious rooms and stunning views of Boston that set the tone for my weekend meeting. The service here truly stands out. Every staff member I encountered was professional, kind, and eager to help. The on-site restaurant is excellent, and you cannot skip the clam chowder. It is one of the best I have had in the city. The gym is also impressive and has more machines than most hotels in Boston. The Hyatt Regency Boston Harbor is a game changer, and staying here is a choice you will never regret.

Recently stayed in Boston to celebrate a brother-in-law's retirement (35 years as an EMT), and this place could not have been better. Clean rooms with a wonderful view of the harbor, great food downstairs, and the service was above-the-call-of-duty wonderful. From letting us close the restaurant multiple times, to helping an older cousin with her return-trip boarding passes-- everyone working there was fantastic. If and when we ever return to Boston, that is where we will stay.

A fantastic place to stay. We had an amazing view of the river and boston skyline from our room. Loved the convenience of the airport shuttle which also goes to the T station. The food was yum and the service was spot on. Highly recommend staying here.