We booked a riverview room with two double beds for 4 nights (Friday to Monday) that put me and my 2 siblings in Boston for the start of 2026 FIFA, and the Boston Red Sox vs Texas Rangers series. Service was excellent: - early check-in was offered when we arrived from our fligths at 10:00 am (normal check-in is 4pm) - housekeeping kept the room (plus waste & recycle bins) clean, beds made, and towels changed when requested - counter staff at the lobby cafe were always quick & courteous - hotel lobby restaurant staff provided good greeting and table service Room pros: - great day & night riverviews from our 9th floor room - good blackout curtains - digital thermostat that is easy to operate, and maintined room temperature as we set it - in-room Keurig machine (coffee, decaf, tea pods were available), mini bar fridge (not-stocked), safe, luggage rack, coat hangers, shampoo/conditioner/liquid bath soap/lotion/small bar of hand soap, spare blanket throw - two bottles of water for our first day - on our floor: ice machine with water dispenser Room cons: - our room did not have a full length dressing mirror (I ended up using the large full length mirror at the floor's elevator lobby) - the only mirror is the bathroom one (large wall to wall, but is not tall enough for dressing) - not enough hooks in bathroom or near closet Food/beverage pros: - morning pastries in the lobby cafe included freshly baked flaky croissants; the breakfast sandwich was filling - good selection of hot teas & coffees, and cold beverages in the cooler display (on one day there were no diet colas; on another day, there were diet Pepsi and diet Mountain Dew) - the vegetarian flatbread was freshly baked and delicious - lobby cafe seating is in the airy space of the full height atrium, and had a 4-screen tv Food/beverage cons: - for one evening, I had dinner in the hotel restaurant, Paperback Tavern, and ordered the fish and chips, which I could not finish - the chips had a texture like they were deep fried twice; the fish batter tasted like it was deep fried in not-so-fresh fry oil - I ended up cutting the batter off the fish to have just the fish, and left the fries behind The location is an easy uber ride to all our destinations in Boston and Cambrdige. I would stay here again, get coffee and small bites from the lobby cafe, but not eat in the Paperback Tavern restaurant.

I’ve never seen such a clean hotel room. We had a beautiful view of the river and the city. The fitness room is very well equipped. I agree with other reviews that the parking fees are outa sight. We parked offsite and walked.

Really good hotel, the beds were very comfortable and soft. We got a free upgrade to a balcony room, and the balcony was MASSIVE and had the most stunning view ever!! The location is incredible as well, you are right next to MIT and BU, which has great access to the rest of Boston and Harvard area. They unfortunately do not have free breakfast for everyone, but you can buy breakfast and they have a nice restaurant as well. The staff was very nice.

I recently stayed at the Hyatt Regency Boston/Cambridge and had a very pleasant experience overall. The room was comfortable and well?appointed, though it did show a bit of wear and tear in places. Nothing major, but noticeable enough to keep it from feeling completely fresh. The real standout of the stay was the breakfast. You can genuinely taste the freshness of the ingredients, and the quality sets it apart from typical hotel offerings. It became something I looked forward to each morning. Staff members were consistently polite, attentive, and warm, which added to the positive atmosphere throughout the hotel. A solid four?star stay, and I’d happily return—especially for that breakfast.

Decent rooms but probably wouldn’t stay here again. Given a room right outside a noisy elevator, manger reassigned us and offered to comp our breakfast the next morning. Front desk had no record of same. Also, front desk person insisted on charging for the room even though it was prepaid on Hotels.com and we showed her a record of same. We had to get another manager to resolve this. Restaurant food was fair at best.

Great layout for a convention. The open atrium and flow from conference rooms means you encounter people frequently. The staff was friendly, views were great, room was comfy, parking was easy. The hotel was also much better at accommodating the needs of our convention than the previous hotel.

The rooms are kinda small and they add $20/day as mandatory fee. The parking is outrageously expansive like a typical downtown hotel but you can park on street for free from 06:00 PM to 08:00 AM, plus another 2 Hrs @ $2/hr. Otherwise it's a great place with courteous staff. I also tried their omlette brekfast and found it to be delicious. All benefits of Explorist status were honoured and they upgraded me to a room with balcony view, which I enjoyed a lot.

Always a treat for us here: exceptional views, exceptional shuttle, AND exceptional front desk service. We've come to expect their comfortable beds and tasty restaurants but their consistenly friendly and accommodating staff never cease to amaze me. Please go elsewhere.

Unfortunately there is a construction and all river view rooms will hear non-stop noise from cars going over steel sheets put on the road of a 100 yard long. During night, this is an issue too even with little traffic. Beside this, self parking is great however at some night it’s difficult to find free spot on lower levels (due to events and non hotel guests park there) Rooms are clean and spacious. Breakfast was decent. Staff are kind. And location is near major business and cultural sites. I couldn’t sleep due the 24 hours frequent noise that’s why I gave 4 stars (deluxe river view king). Also, had some issues with self parking during cold days and not finding free spots easily.

This Hyatt is very close to MIT, which is a huge advantage and honestly, probably its only real advantage. The hotel is quite old, though the rooms are reasonably spacious. Maintenance is just average, but at least everything feels clean. If you have the option, definitely choose a room with a balcony. it makes the experience much better.