Great rooms, great service! This hotel is my go-to whenever I come to the area on business. It is very convenient to my office and the staff is always freindly and efficient. The food at Chopps is great and the waitstaff is attentive and friendly. Amanda is a stand out and makes fantastic recommendations for both food and beverage options. This is great for a return guest who tends to get vapor locked and order the same things simply out of habit. :-)

This is a typically nice Marriott, well located with plenty of facilities. The rooms are a little worn and in need of some TLC, but they are spotlessly clean and the beds are very comfortable. The desk area has a comprehensive connection panel so you can connect an iPad to watch movies, but it turns out the panel isn’t connected to any of the TVs. I had to ask the hotel engineering department to connect an hdmi cable for me. But other than that, the rooms are fine. The hotel facilities are excellent, with two pools (indoor and outdoor), extensive exercise rooms, a dedicated table tennis room, and nice outdoor seating. But the best thing about this hotel, without a doubt, are the amazing front desk staff - easily the best I’ve encountered in a very long time. Tip: if you’re booking a room, request that you don’t get rooms on the first or second floor facing west (towards the parking lot). The hotel is built on a grade and the lobby is actually on the third floor, even though this is the ground floor of the entrance. Because of this, the west facing first and second floors are *below* the entrance and guests walking to the entry will be able to look down and into your rooms, so privacy is a concern here. All the other rooms and floors are just fine.

I had a very pleasant stay at the Boston Marriott Burlington. The hotel was clean, modern, and well maintained. My room was spacious, comfortable, and provided everything I needed for a relaxing stay. The staff was friendly and welcoming, making check-in and check-out quick and hassle-free. The breakfast offered a good variety of options and was a great way to start the day. The location is convenient, with plenty of restaurants and shopping nearby, making it an excellent choice for both business and leisure travelers. Overall, I had a great experience and would definitely stay here again the next time I'm in the Burlington/Boston area.

Temperature of air conditioner in room is indeed hard to control - just like wat other reviews mentioned. Can’t even adjust to the temperature I m comfy with, even tho they sent someone to come n take a look. Some night will b ok while other night will b warm. Housekeeping is not up to standard. Was given extra towels and toilet rolls on Wed 3 Jun , as if to prep me that housekeeper won’t b coming in to clean my room the next day. True enough whole room was not cleaned the next day. Called hotel recept to ask if it’s normal for Marriott to not clean guest’s room 2 days before guest checks out. Was only no it’s not a norm. Room was cleaned the next day but can tell that was a sloppy or can’t bothered job done as toilet roll was not replaced and sink was still dirty. Sent in laundry on 1 Jun before 8am since it’s indicated on the order form that it will be ready within same day if we turn it in before 8am. Didn’t get back laundry till wed and I had to call the hotel recept to ask for my laundry. Seems to be short of staff at hotel recept cos takes forever for someone to pick up the call if I call. On day that I checked in on 31 May only one staff at the recept despite having 3 counters. Guy seems to be pretty busy and not exactly patient too. Was for bottled watter to be sent to my room after I check in but he shoved 4 bottles to me instead, obviously expecting me to take them on my own even tho I had my big luggage n laptop bag with me. Oh well.. service ?!? Nope… Location is not ideal esp for foreigners who don’t drive. It’s too far to walk to nearest mall but can only take an uber. No supermarkets around too so no way to order any water or food unless u uber in. Overall not exactly a good stay for sure with all the services which are not up to standard for Marriott. Won’t recommend unless you have no choice.

This is a gorgeous updated property. Rooms were clean. Alex in the dining room was incredible and took great care of us. The star of the show was Paul. He was our server at the restaurant and was so kind with our special requests and took amazing care of our group. We truly appreciated his hospitality. I would recommend this hotel to anyone. It’s a beautiful property with a great pool and amazing patio outside of the dining room area really really enjoyed our dinner and our stay with our large group.

The hotel was clean, comfortable, and well located. The breakfast was excellent as well. However, there are only two EV charging spots available through ChargePoint, and the charging speed is very slow. Unfortunately, I wasn’t able to use them because they were always occupied. The biggest issue was the Wi-Fi. They advertise it as free, but it actually isn’t. Even as a member, the portal kept asking for a $13 daily fee to connect. I tried multiple times without success. I also spoke with Gabriel at the front desk, but unfortunately the issue was never resolved. I stayed for 3 days without internet access. Overall, the hotel itself is good, but the Wi-Fi situation definitely needs improvement.

I recently stayed at the Boston Marriott Burlington during the first week of December 2025 and overall had a mixed experience. The room itself was fine, the bed was comfortable, and there was plenty of parking available. I also enjoyed the morning buffet—the service was attentive and the food was good. However, I encountered a serious issue with the glass door leading to the bathroom. The door malfunctioned and came off the railing whereby I ended up getting stuck inside for about an hour. I didn’t have my phone with me, so I had to rely on my own strength to maneuver the door enough to get out. This situation could have been hazardous for a female guest, an elderly person, or anyone without the physical ability to force the door open. I reported the issue to the front desk, and the door was repaired by the time I returned later that evening. However. they didn’t offer anything else for my inconvenience. Regardless, this type of door should be regularly inspected to prevent incidents like this. Because of the safety concern, I felt it was necessary to give a lower rating despite the otherwise decent stay. This could have turned into a much bigger problem, and I hope the hotel takes steps to ensure no other guest has a similar experience.

Large, comfortable rooms that stayed warm despite the cold weather outside. Friendly service. Surrounded by loads of restaurants and shopping. Note - you have to hold your room key card up against the sensor to unlock the door.

I stayed at the Boston Marriott Burlington from Dec 29-Jan 2 and it was a great experience. I'm a Bonvoy member and the team treated me with care and kindness throughout my stay. Special shout outs to Peter, Lauren, Diane, and Billy for their excellent service and attention to detail. The restaurant breakfast was delicious (and with strong coffee!), and I loved the freshly baked cookies that are in the lobby every afternoon for a sweet treat. Bartenders were polite and engaging, even during the New Years Eve rush. The gym was clean and well outfitted for both cardio and strength workouts. It's a short drive into Boston or a nearby T stop if you prefer to take public transit into the city. And the proximity to 93/95 is super helpful for shopping or other excursions up to the North Shore.

Overall disappointing for a Marriott. During my stay I could hear the hockey team (they block several rooms each year) going through the halls and slamming the doors hard that it shakes the room. Normally not a big deal if its during the day, but they did this from 10pm until 1:30am. When i expressed this to the receptionists they said “yeah what are you going to do. Sorry to hear you had a bad night. There are a lot of them”. If they want to keep the hockey player business, thats fine, but i will not be returning if thats how they handle the rest of the customers.