I gave this review 2 star with the others at 3. The room was clean, the staff was friendly and the valet was very convenient for parking. The hotel is close to everything but don’t stay in room 201. The windows are not insulated to prevent noise, The curtains are not black out .. and what really gets me is the door. The door could not be dead bolted. This is a safety concern the door was not properly put on it’s off and can’t lock. This should be fixed. The door also has a significant opening at the bottom. So not only are you getting noise from outside your getting noise from inside the hotel but outside your room. The last thing I really disliked was the fact you cannot actually adjust the ac. I can lower it 50 if I wanted but the temp in the actual room doesn’t go below 70. I know Boston was hot but this was just so bad. We came for a night away figured it’d be a good nights rest and ended up getting absolutely no sleep. We left as soon as we could and will not be staying here again. I’d rather travel 25 minutes and be comfortable in spacious room that the ac works in.

We enjoyed our stay. Rooms are clean. Service was good from the hotel staff. The hotel is centrally located and most places are walkable. North Station is a couple blocks away. The restaurant was ok. Seems to be some turnover and new staff was being trained. We were always thrilled to have Marie in the restaurant who did an outstanding job. She served our food correctly, made sure tables had condiments, filled coffee without asking and most importantly was attentive. Thank you Marie.

Came here for a solo trip to Boston for a few nights and thoroughly enjoyed my stay! This is a nice hotel with spacious rooms. The beds are firm with comfortable pillows and come with a white noise machine and black out curtains. It's conveniently located by North station, nearby restaurants, shops, and a pharmacy. They provided me with a corner room with an excellent view of Causeway street and North Station. The attached restaurant, Jake's, has a good menu with delious food (ordered the breakfast sandwich w/ bacon on my final day) and a good atmosphere. The staff are very friendly and accomodating. The only real downside of my stay here was that it was difficult to get the temperature down below 70 when I arrived but it eventually went down overnight to the set temperature. My guess is this was likely due to being a corner room and the system needing to work harder with sunlight hitting both walls, room would not go below 66/67). Overall I would definitely stay here again and recommend this place to anyone else visiting Boston!

We stayed at the Hotel Indigo Boston Garden for one night to attend a show at the Wilbur and found the hotel to be absolutely lovely with welcoming and professional staff! The room was clean, comfortable, and had everything we needed for an enjoyable stay. Edison and Sarah (I believe that was her name) were both very friendly and helpful. The valet charge may seem pricey however, it’s competitive with local Boston garages and as mentioned, it’s valet service, which was so appreciated! Blake’s Kitchen + Bar in the hotel was excellent as well, with great service. We will definitely be back to the Hotel Indigo!

Stayed here for a night while i was in town for a Bruins game. This place is right across the street from TD Garden, so that made it great! The valet service was excellent, and the girl at the front desk was nice, and helped me out with a few situations and made everything smooth. Also great walking distance to North end where all the great Italian restaurants are. as well as Paul Revere house. Not too long of a walk across the bridge to see USS Constitution and checked out the Bunker Hill Monument since we were in the neighborhood!

Great location if you’re planning to spend time at TD Garden.l Check-in was quick and easy, and the staff made the whole process smooth. The location is also excellent overall, with plenty of great restaurants nearby, easy access to the subway, and a convenient commute to the airport. The restaurant in the lobby is a nice bonus for a quick drink or bite, especially after a game or event. The rooms are a bit small and the building shows its age in places, but if you’re looking for a well-located, comfortable place to stay and aren’t overly concerned with luxury amenities, this is a solid option. You could definitely do a lot worse.

The location is right across the street from TD Garden, so a great option if visiting for a game. Plenty of food places and bars right near by. The room cost will be up there but if you have several people it is not that costly. The plumbing was the only issue, but everything else was great.

EDIT: I added one star based on exemplary customer service. Don't plan on sleeping in during your stay. The amount of NOISE here is unbelievable. You may be jarred awake by metal clanging on the street below, or at 3am by the beeping and thunder of garbage trucks, or by the cleaning crew banging around in the room next door, or by people yelling. It is clear they did zero sound proofing whenever they converted this old building into a hotel. The layout is odd and the rooms feel stale, like an old studio apartment without a kitchenette. The bathroom is small compared to the room size, and the shower faucet needs an instruction manual — it took 5 minutes to figure out how it works. Yes, location is great and employees are nice. But there are plenty of places to stay downtown for a comparable price that I'm sure offer a better stay. I wouldn't stay here again.

Nice boutique hotel located across Boston Garden/North Station in North End neighborhood. Hotel is bit smaller sized, but rooms are spacious and service top notch. Has gym, onsite restaurant, valet/ paid parking. There is no executive lounge and paid breakfast. No self-laundry. Now the details: Hotel is across Boston Garden/Hub Hall/North Station, small entrance to hotel is on Friend St, about 400 ft from Causeway. Entrance is small and there is no hotel lounge area, once in to the door you will face small check in area, small hallway to elevator, and Blake’s restaurant facing the check in, its small so it can be crowded during check in and out hours. Rooms: We stayed in room 511 faced Causeway was spacious with high ceiling (14’?), upon entry by hallway was decent long drawer (narrow but long), large bathroom to the right. One sink, bath/shower combo with rain shower and sprayer. The room had closet at the end of the room this area also had small functional desk, small cooler for SMALL items (no larger than 4” wide), coffee pod machine. Amenity: GYM is located in basement, very small with 2 treadmills, 1 bike, 1 bench, 1 multi functional cable machine and various dumbbells. Small but functional. Area has water and towels. Ice Machines in each floor. Has two separate elevators but only one was working. Restaurant: Blake’s Kitchen, food was generally decent and priced in normal range. Meatball was supposedly good and rarely available, we did had a chance to get one but not to my liking, too much breading. However, price of local draft was hotel price ($12 for pint). There was only one server/bar tender servicing whole place (about 1 large table of 14, and 6 other tables) but food was served hot, drinks filled regularly, empty plates taken away, impeccable service for staff of one. Location is great. Across from Boston Garden and Hub Hall, lots of restaurants & Bars nearby, about 1 mile walk from Italian neighbor to east, China town to south. Transportation is excellent, across from North station that serves Amtrak, Commuter train to North (anything to south has to go to South Station), and Orange and Green subway lines. Walk ¾ mile to south to State House/Capital where the Freedom trail begins. Walk ¼ mile to East to Charlestown Bridge/Bill Russell Bridge (same with two names) to pick up the Freedom trail.

Every time we visit Boston for a Bruins game, Hotel Indigo is our go-to choice. A big reason for that is Edison (Eddie!) at the front door—he’s an outstanding concierge who greets us with genuine warmth and goes out of his way to be helpful. On this trip, we also had the pleasure of meeting Bianca, who was fantastic behind the bar. Both Eddie and Bianca exemplify the kind of exceptional customer service that’s increasingly rare these days. Hotel Indigo is fortunate to have such talented team members, and they’re the reason we’ll keep coming back. Well done, Hotel Indigo!