I highly recommend NOT staying here. I checked in, upon my arrival they were having issues with the suite that I was upgraded to. I was offered 10,000 points for the inconvenience. However I have not received it and I even called to check in and was told the manager would take care of it, however STILL HAVE NOT RECEIVED. When I got to my room I had a furry mouse running around. I rushed to pack my things, and thought I had left something in that room. When I asked the front desk 4 different times if someone could check the room to see if I left my shoes they said no we don’t want to go in a room with a mouse. Well I also didn’t want to sleep in a room with rodents but that’s what I got. Incredibly disappointed with EVERYTHING about this hotel.

This was a great stay. We normally go for a local Airbnb but the event was at the hotel. This was a gala we attended for work. It was well staffed and everyone was extremely helpful. I especially appreciated Nick at the front desk. He helped me recover an item I left behind in the room and was really nice about it. I was so nervous it was gone forever. Thanks again Nick!

Not sure how badly things could go wrong to leave such a disgusting towel in a room you just cleaned. Where is the laundry staff? The cleaning staff? We brought it to front desk and asked for a clean towel, around noon. By 7:45 PM, no clean towel. If you are staying here, bring your own towels.

The rooms all smell like wet carpet and feet. Why is everything in the rooms rusting? The late 90s Home Depot vibe in all the bathrooms is fantastic. The staff is very nice. I wouldn't stay here again. I'm editing this review to reiterate that I truly believe the only thing holding this hotel together is the people working there. They were all really nice and super kind but the building itself should be razed to the ground.

Not a bad hotel stay by any means, but there’s still room for improvement here and there. While there’s a gorgeous view of the river, the windows that the guests can view it from require intense cleaning (from the outside specifically). Pretty sure the grime on them is 10 years old minimum. Yuck. The staff was friendly however, and the food and beds were nice.

The nature around the hotel is perfect for walking. There are some river side and hiking courses nearby. All staffs were kind and especially Mrs. Maryse at the lounge was so nice and friendly with a bright smile every time we saw her. It was more precious time thanks to her!

I want to give a huge shoutout to Ansley at the front desk of the Boston Marriott Newton. We arrived to a busy lobby and had a bit of a complicated check-in since our names weren't on the reservation. Ansley handled it with total professionalism. What stood out most was how knowledgeable and personable she was — she knew exactly what to do to resolve our issue quickly while also juggling multiple other customers at the same time. She never missed a beat, made everyone feel taken care of, and did it all with a genuine smile on her face. She is friendly, efficient, and clearly great at what she does. Ansley is a true asset to this hotel and the Marriott brand. Thank you for the excellent customer service!

This is not a 4 star hotel. The room was musty and had bugs (mosquitoes). There is no closet to hang clothes or anything. The bed was nice though. Property is beautiful - it’s near a beautiful park/nature preserve and has lots of cute woodland creatures. Overall I wouldn’t come back.

Although service and staff are hands down amazing and very attentive overall, the hotel is not truly 4-star in terms of the rooms — more of a solid 3-star property. The gym is great: spacious, clean, and very well equipped. I also saw they have a pool. Breakfast is excellent, with plenty of healthy (and unhealthy ?) choices, including smoked if you are not a fan of meat. The 7th-floor lounge is another very appreciated touch, offering salads, beverages (tea, coffee, wine), cheeses, and fresh fruit 5 to 10 pm. Staff is outstanding and really go out of their way to be helpful and accommodating.If it was not for old rooms,place would be gold

This hotel in general was very nice. The thing we didn't like is nickle and diming. They charge for parking your car there. I think its $20 a day. Thankfully we didn't have a car to pay for. They charge $10 a day for wifi unless you are a Marriott member. Also the only breakfast option is a breakfast buffet at $24 a person. They claim to have 4 restaurants they have 1 actual restaurant. It cost $5 for one container of cereal which is 1 serving from their little market. The Starbucks only offers muffins and cookies. So basically you are going to be forced to pay a lot of money for breakfast. There is no restaurants in walking distance. We would definitely not be staying here again due to these reasons.