We stayed here for an appointment we had at Boston Children's. The staff were SO helpful and responsive. Will definitely be coming back next year!

I'm still here been here for two weeks today and so far I have been treated good. Meaning all I do is mind my business and clean up after myself because I was told by the people who put me here due to a mishap of the building I live in.i would be here for a while and so far as a person with high if anyone else is like me they completely let me do my thing meaning there's nobody here over does it in any capacity if you know what I mean this is for people like me with my type of anxiety problems lol they've been really good so far I believe I have at least one more week I believe hopefully

It is really pleasant to stay at this location and everything included was absolute perfect for me in my opinion and I'm still here lol

If you need to check in or pull up front for ANY reason, this hotel has maybe the worst location around. It's been 10 days since the big snowstorm and they have just a little slot cleared out front. I was picking someone up and immediately I get greeted by hotel staff ordering me to move as the shuttle bus parks there. The entire curb besides that nook was just big snowbanks. I ask if maybe she's seen a couple not waiting for a shuttle. She won't even acknowledge my question, just ordering me to leave. So I want to comply, but I ask her quickly where can I park. She just says the same thing, ordering me to leave to make room for the shuttle. This location is AWFUL if you ever need to circle. It was the morning so traffic is nasty in the other direction, so circling will take 10 minutes. So I pull forward and double park until my client comes out. I get that you need to have the shuttle be the top priority. But the attitude was atrocious for someone who gave zero argument. I find it amazing you have this large hotel with a ton of curb space, yet you only clear out a tiny nook. Atrocious. Just complete lack of care for your surroundings...

Nice hotel in the Brookline area of Boston. Staff were friendly room was clean and was the bedroom apartment style. Breakfast was great. Onsite parking in an underground parking lot available, but expensive.

Good hotel, they help the guests a lot. We are very happy with the treatment with the cleanliness with everything. The staff, the cleaning staff, the manager and above all the people at the counter were very friendly and professional. If I go back to Boston I would try to stay in this hotel again. Thank you

We are staying here because it’s the contracted hotel with Dana Farber Cancer Institute. We cancer patients and caregivers have been dealing with enough, and we don’t need more stress and burden added. I have been trying to reach the manager for days now, they always say that he will call me back or to call back tomorrow and he’s never available. All I want is to set a price for long term stay while we receive cancer treatment and bone marrow transplant. I don’t expect compassion or sympathy or anything like that but at least some understanding. The front desk is so unhelpful, I have never been greeted with a smile, customer service is non existent. The whole process of coming from out of state for critical medical treatment for our child has been exhausting and overwhelming, and Homewood Suites definitely doesn’t have the mind to help ease the process to cancer patients. Very sad and disappointing.

Had a great time here with our family. Lovely amenities, free breakfast, clean and spacious room. Was super comfortable and relaxing. Highlight was the indoor pool - my daughter had a blast swimming!

We had a great stay as a family of 4. Staff are very friendly and if u need anything from housekeeping they bring it up in a jiffy. Small pool but perfect for little kids as well as 2 nice private outdoor spaces. Breakfast was great plenty of options for everyone. Would definitely come back again.

A really nice, clean hotel. The room is very functional with full kitchen, a sofa, tables, etc., ideal for a traveler. Also a very convenient shuttle to neighborhood hospitals, on time and very attentive. The free buffet breakfast was adequate and seemed to have a good selection of dishes. The drawbacks were - tv didn’t work, conditioner dispenser was empty, and blow dryer was defective. I’m sure a call to the front desk would have solved all these problems quickly.