A good hotel, slightly far from downtown but near some nice parks to walk or run. It was really convenient to check-in, and I thought the room I was in was really pleasant, comfortable, and quiet. I was also very happy with the complimentary breakfast - they had eggs, bacon, Mexican chicken, hash browns, and buns with tortillas. You could make a nice sandwich or breakfast taco, but they also offered cereal, oatmeal, baked goods like chocolate croissants, and yogurt. Only negative I could find was that the price was very very high (Boston seems very expensive for hotels, but this was as much as I’ve spent in New York at times). There was also some unfinished parts of the hallway I was staying in with wallpaper peeling.

This is an excellent hotel to stay in should you need to visit the Brookline area hospitals....or anywhere else in the area. The first thing you will notice is that the hotel is clean and fresh. The second thing you will notice is that the hotel is full of helpful, trained, professional staff. When you check in the front desk will gives you a sheet with everything you need to know about the hotel services and amenities including the schedule for the complimentary shuttle service that goes to the Longwood medical area hospitals ... (what a great service). They offer a standard free breakfast in the morning. They have many amenities including pool, fitness room, and fitness room. I paid to use the hotel parking which is very convenient and located one floor down with elevator service to hotel. The hotel is in a safe area. I wanted to walk to the hospital area which is 3/4 of a mile away and found it to be an easy walk. I used an Uber to get back and the cost was minimal...(it was later at night after 6:30pm when the complimentary shuttle service ended). The rooms are excellent and have a mini kitchen with larger fridge. What a great hotel ! I hope this review helps anyone looking for a hotel in the area.

Homewood Suites has a wonderful staff extremely clean. From the friendly greeting from the front desk to Housekeeping. Transportation is offered to and from the hospitals with two fantastic drivers. This is my husband and I second time staying at Homewood Suites. Thank you for being our home away from home. Doug Smith - Una Williams Centerville Iowa.

Clean with good sized rooms. Real good for those using local healthcare. Reduced rates for them with shuttle service to those hospitals. Parking is in underground garage. Free breakfast come with fruit, prepared eggs, meats, continental items, and make your own breakfast burrito. Rooms have full size fridge, cooking area for extended stats.

Great stay for our family. After checking in I returned our rental car and it was so to get around from here. Transit is a 5 minute walk. Great neighborhood. Nice rooms, decent breakfast, no complaints.

This is all suites hotel it has very spacious and good rooms with double queens bed options Quality of rooms is good compared to any hotels

The facility is nice, but the professional standards are basement-level. Some staff are just fine, but others are too comfortable giving lip service over the phone (Linda), ignoring noise complaints and requests for hotel supplies, huffing and puffing immediately when they answer the phone or giving you radio silence so that you have to speak first, and responding to accountability with anger. When I reported an instance of rudeness by one of the cleaning staff to the manager, Tracy, she immediately dismissed it as a cultural difference—insinuating I was simply misperceiving a staff member's communication style because of an accent. Tracy wasn't even there to witness the interaction, yet she used 'culture' as a shield to excuse blatant unprofessionalism. When I spoke to Tracy again today (April 7th) about these ongoing issues, she said she would 'get her employees' side of the story', that it was her 'first time hearing about it’ (because she isn’t watching), and that she’d follow up with me later. She didn’t even bother to ask for my name or room number. Unless she’s relying on staff to identify my face, she has no way to actually follow up. This is a systemic failure of leadership; 'lip service' is the standard operating procedure. I’ve been here for over a month due displacement and have ended up cleaning my own room each day and buying my own hotel supplies just to avoid the hassle of dealing with this management. When I finally called about constant furniture-dragging noise from above since I moved in, I received zero follow-up despite being promised it by Linda, and the complaint was not logged into the computer system when I followed up the next day. Seriously, what are the front desk computers even for? It is exhausting to be treated like a nuisance for expecting the basic services I paid for. Blaming rudeness on ‘cultural differences’ doesn’t explain it; it exposes a total failure of oversight. Don’t even bother with your, “We would like to look into this further, would you mind contacting us at…” generic response- it’s just more lip service. I'm guessing the next 5+ reviews after mine will be aggressively positive so that my review looks like I'm crazy. And for the record: I am still currently a guest here, so there is no excuse for management to claim they 'have no record' of this stay. I am right here and ready for actual follow-up, not more lip service.

We stayed here for an appointment we had at Boston Children's. The staff were SO helpful and responsive. Will definitely be coming back next year!

I'm still here been here for two weeks today and so far I have been treated good. Meaning all I do is mind my business and clean up after myself because I was told by the people who put me here due to a mishap of the building I live in.i would be here for a while and so far as a person with high if anyone else is like me they completely let me do my thing meaning there's nobody here over does it in any capacity if you know what I mean this is for people like me with my type of anxiety problems lol they've been really good so far I believe I have at least one more week I believe hopefully

It is really pleasant to stay at this location and everything included was absolute perfect for me in my opinion and I'm still here lol