Hotel staff and general check in area are nice. The rooms were good, but the bed… both beds in 608 had springs protruding to where it was not comfortable. I talked to a gentleman at check out to tell him and he took note and gave a discount off my parking. I would stay here again, just hopefully in a room with better beds. Hotel is centrally located 4/10 a mile from TD, and very walkable to historic sites. Great place, great staff, needs better beds.

The service and location is amazing! The room I stayed in could use some updating such as carpeting and new mattresses. However, I would definitely stay here again because everyone is so friendly and accommodating. The valet parking is expensive like every where else, but so worth it! Overall, a great stay.

It's a nice hotel for a short stay. There are a good amount of restaurants within walking distance. The staff have been friendly and helpful. The two negatives I would like to mention are the views from the hotel are limited at best and they could invest in better mattresses. I will say that our mattresses at home are fantastic so this may not be an issue for some individuals. The "Hop On Hop Off City Tour" is the best way to see almost all of Boston and this hotel is just a short walk to stop number 8 on the tour. There is a hill you have to walk but my parents that are in their lower 80's were able to walk it, with a few rest stops. ?

The Wyndham at Beacon Hill would be my number one choice for MGH patients. The location overall is exceptional. It’s a safe, 5 minute walk to the main entrance. I self parked at the hotel, there is security at all times, it cost me $84. for 5 days, an incredible price for parking in Boston. There is a restaurant in the hotel, the bartender/waitress is outstanding, the meals are pricey. The staff members are all very professional, friendly and helpful. It is a non-smoking facility. They do have a pet policy. I was very impressed and happy with my overall experience.

Enjoyed our stay - pleasant. Please note: A bit noise with the hospital across the street - ambulances. And there’s major construction going on July 2026. Parking Additional $50 for night and event. Overall our stay was nice - clean hotel. Family accommodations - attending concert during World Cup events, 250th 4th of July, and visited downtown. Location was nice. Give valet 30 minutes notice- great valet service.

Everything is broken in this hotel. I rented two rooms: 704 and 706. 704 had a missing fridge and the AC did not work (it is summer now!). The moved us 704->1109. In the 1109 the showers were not working well, faucets leaking. On the 11th floor the ice maker did not work, so had to go to another floor. Someone smoked in 706, it was horrible, so from 706 they moved us to 1116. But - in 1116 the coffeemaker did not work - it was leaking water on the table. I am not kidding!!! I have never, ever seen such a mis-managed hotel from the maintenance point of view. I will hold a fond sarcastic memory of this stay for a long time, it absolutely set a hard record to break for any future hotel stay!!

We stayed here because of the location and proximity to the hospital. It literally took us 4 mins to get to the Wang building. The room was good. The beds were actually comfortable and the pillows not deflated. It’s pretty quiet even though it’s a busy area and next to the hospital. The shower could use updating. The plug was not in and just open and peeling. The bathroom door is a sliding door and not private at all. Don’t eat at the restaurant in the lobby.

I read all the negative reviews. I was skeptical too, but took the chance. I am so glad I did. I found it very nice. The service was outstanding. Especially Tee. The rooms weren’t the taj mahal but nice enough. The location could not be better. Close to the Train and six minutes away from the hospital. I was there for a follow up.

This is a great hotel for short stay. The entire staff from the bellman, front desk, restaurant all provided excellent customer service. The rooms were clean, bathroom was clean. I only gave it 4-stars because there were some cracks in the ceiling that were a little concerning and the elevator floor in the back didn't feel safe. Overall it's a great place to stay.

Regarding my stay at your hotel last night (Friday into Saturday). I booked the reservation almost a month in advance and confirmed it again yesterday morning. Between booking and check-in, I received multiple messages about policies and general stay information, but at no point was I directly informed of a scheduled power outage. After checking in yesterday afternoon, nothing was mentioned at the front desk. It wasn’t until we were already in the elevator that we noticed a sign stating the hotel would have no power today from 8:00 AM to 12:00 PM, which coincides with checkout time. Our room also did not receive any written notice under the door, though we later learned some rooms did. As a result, this morning we had no lights, no TV, no way to charge our phones, no room phone, no hot water for showering, and no elevator access. We were staying on the 12th floor and had to walk down 12 flights of stairs using our phone flashlights. The stairwell exit led directly outside, requiring us to walk around the building to re-enter in order to check out. Had we been notified in advance — via email, message, or even verbally at check-in — we may have chosen to cancel and book elsewhere. This information could have been communicated at any point in the month leading up to our stay or at check-in, and the lack of direct notice made the situation both inconvenient and frustrating. Given the circumstances, I believe some form of compensation is warranted. I’d appreciate your consideration and look forward to hearing how this can be resolved.