We found this hotel to be very nicely equipped and felt exceptionally safe for our family. The views were phenomenal all the way around when booking a water view suite on a high floor. Breakfast was minimal, but that's become the standard. While you are a couple blocks away from the real action, everything is still walkable when venturing to restaurants and the ICA. It feels safe and quiet as the perk for being on the outskirts of the majorly developed areas. We would stay again and it was extended stay perks with upgraded finishes. We used digital key for easy access and the hotel was kind enough to upgrade us to the water view at no charge as a diamond member. We paid an additional $6 to secure a corner room that had a better view. Pro Tip: Park at mariner garage down the street to save $ on overnight valet if you are on a budget. Available on SpotHero

We have come to this hotel 3 times in last 2 years and absolutely loved! However, this time we had an awful experience that pretty much guarantees we wont be back. I caught the stomach flu on our last morning and I did end up throwing up in the bathroom in our room. I certainly did not want that to happen. But as we checked out we told them and they said thanks for letting me know at the desk. But then we saw a $250 charge on our account. Come to find out the charged us a $250 cleaning fee but never said a word when we checked out. It took our affordable stay and turned it into something costly for our family. So I suggest you look for hotels elsewhere. I know we will

I’m a hotel snob. Homewood suites exceeded my expectations. We booked two rooms, they were both clean and smelled nice, beds are comfortable and rooms are spacious. My girls had a great time. Staff was professional and helpful, complimentary breakfast was the cherry on top. Would book again.

I came here mainly to write a review about how disappointing the hotel's pool is. The picture on their website is deceptive. In reality, the pool is bizarrely small, and even in mid-November, the water was barely warm. For a family with young kids, that's a serious deal-breaker. We were so disappointed after going once that we never again went to the pool during our three-day stay. You would think that two conjoined hotels with a thousand rooms would have a spacious enough pool to accommodate a few dozen people, but this pool can actually only accommodate a few people at most. There were six people in the pool when we were there, and it felt crowded. Aside from the pool, the hotel's other services are above average. The staff at the reception desk are friendly and helpful (it's important to note that they are diverse). The reception area’s beverages shop also has a fair selection of beer and wine that are economically priced. The complimentary breakfast is amazing, and the seating area is spacious and clean. Unlike at many other Hilton properties, self-check-in actually works here through the app, which made for a pleasant experience. There aren’t many restaurants around, but it's nice to have Doordash, Grubhub, and Uber Eats deliver food.

I'm very unsatisfied with our stay at this hotel. I used the Hilton app after being prompted to via email and even chose to "upgrade," if available. During the check in process in the app, it asked when I would be arriving and I chose 3pm. It would only allow me to choose Room #943, so that's what I did. However, it would not let me have access to the digital key in the app and that I'd still need to check in at the front desk. I was completely fine with that, but I did find it odd. When my wife and I arrived, which was actually closer to 3:45pm, we were told that the room was not ready. We were asked to sit in the lobby while they finished up cleaning the room. I did let the front desk agent know that we had a dinner reservation and a theater show to get to by 5:30pm, but we didn't end up getting into our room until about 4:30pm. This really stressed my wife out because it didn't give us much time to get ready and make it to our reservation. On top of that, I kept stepping on these "sticky" spots on the carpet everywhere once in the room. I think I cleaned up about 5 or 6 of them using the dish soap and paper towels, which appeared to be smashed blueberries. After our stay, I got a bill for the "upgrade" charge for the room. I feel this is completely unacceptable. I should have been offered a different room when ours wasn't ready when we arrived, especially when I checked in ahead of time on the Hilton app. I should have been reimbursed for the upgrade charge, at minimum, but think there should be even more for the inconvenience and for having to clean the room... especially since part of the time we had to wait was for someone to "check" the room over.

I just stayed at the Hilton seaport. And it was amazing. Service is always welcoming the valet was really friendly. And the Manager Yanisa was amazing she was friendly and she solved issues so quickly. Amazing service from front desk. The pool was nice and warm. The shower outside the pool is a nice add on. The selection of drinks was good, the snacks and softs were good too.

Stayed for three nights and wasn't in the room terribly much but it was a nice room to relax before going out for the day or evening. The bed was comfortable and the room was clean when I checked in. The lady at the front desk was very nice and even allowed me to early check in so I could get settled in right away. The price for the location isn't too bad either cause you are a short walk to the Seaport area. Would probably get a room here again next time I visit Boston.

Stayed here while on vacation. The Valet staff was awesome- more so than the lobby staff. The valet staff was on point our whole stay, offered great recommendations for places to eat and visit. The staff at the front counter did not offer as good of service. The rooms were clean, water pressure for the shower straight sucked. The hotel has no restaurant inside for lunch and dinner but they do offer a free hot breakfast. If we go back we would probably stay here again.

We like to walk so the location didnt bother us. Checking in was fine. Room was fine. Didnt eat or drink there because it seemed just...fine. There was a race the next day and your options were to try for late check out or request your car and get out before road closures. Feel like that should have been noted when booking the room. Room was large and comfortable.

Had a great stay! Studio suite is roomy and has a full kitchen with apartment size fridge, cooktop, dishwasher, coffee pot, and microwave. Nice big gym easy to access. Loved the app based key system, super convenient! Wish I knew it was needed to operate the entrance door and elevator after 11pm but figured that one out. Very convenient seaport location an easy walk to the entire seaport district and not far from downtown!