Worst experience and terrible customer service with this rip off hotel. Rates were out of wack due to the World Cup going on the weekend I was there. Why do I have to absorb those costs. I was in Boston for family reasons. It was a hot weekend, 95% plus and they give us a room in which they knew the AC had issues (80% in the room) plus the fridge was warm and not working properly. At over $300 a night, that’s not right especially on my dollar. Parking was another joke. $60 plus to park your car when you’re already spending enough for a lousy small room with no AC. Good thing I was able to park elsewhere. Staff at front counter was clueless and not trained well. Requested a percentage of the charges be credited back to my account when I got back home due to the unsatisfactory service I received. They fought my request for quite some time and denied me. I kept fighting till they at least settled on a number which I accepted but was unhappy with. Never use this hotel. They overcharge and give you terrible service for the amount they charge. Better off going to a cheaper place with a competent staff and services.

Cambria offers itself as a more “upscale” bed and breakfast, advertising an “elevated continental breakfast.” The breakfast was okay—comparable to any basic small-town Marriott. What is not okay is that they forgot to inform their guests that they would end complimentary breakfast this week during their stay and move to a restaurant breakfast model. Over half of the hotel woke up and did not receive what they paid for when they booked. Staff offered a $20 voucher for said breakfast, but then closed the restaurant two hours before the end of the continental hours. The poor restaurant staff was kind in explaining this, but the manager/whoever was on front-desk at the time has been argumentative with guests. Many of us chose this hotel specifically for the complimentary breakfast, as it’s hard to find in the area, and the management just completely failed with their communication and handling of the situation.

Pros: -Location not bad (downtown would be better) -Looks modern inside -Smooth check in - you can make room very cold - shower was hot and nice Con: -Don’t think all towels were being replaced. Some had stains on it - WiFi went down 1 day. But it was fine the rest of time. - rooftop looked nice. But closed for certain times. - no streaming apps on tv.

The room was small, but it had everything we needed and was very comfortable. The bathroom was surprisingly spacious, especially the shower, and the water pressure was fantastic. The bed was incredibly comfortable, the views were amazing, and the AC worked perfectly. The location could not have been better — public transportation was right across the street and made getting anywhere in the city quick and easy. What really stood out, though, was the staff. Everyone was so friendly, accommodating, and genuinely helpful throughout our stay. Boston itself was amazing. The people were incredibly kind, and we absolutely cannot wait to come back.

Cambria Hotel Boston Downtown – Seaport was a great stay and definitely a hotel I would recommend. The hotel has a modern and relaxing ambiance that makes you feel comfortable as soon as you walk in. Everything looked very clean, well-kept, and fairly new, which made the stay even better. The room was also very nice, comfortable, and clean. It had a fresh and modern feel, with enough space to relax after being out in the city. The hotel also felt very safe, which is always important when staying in a busy area like Boston. Another thing I really appreciated was the convenience of the location. The hotel is close to restaurants, stores, and different places to explore, making it easy to enjoy the area without having to travel too far. Valet parking was also provided, which made things much easier, especially in the city where parking can be stressful. Overall, Cambria Hotel Boston Downtown – Seaport is a clean, comfortable, and convenient hotel with a great atmosphere. It is definitely worth staying at if you are visiting Boston and want something modern, safe, and close to everything.

I was here as a chaperone on a school trip. The front desk staff were great and very accommodating! Betty was so sweet and helpful each morning in the breakfast area. She did such a great job of making sure that we were taken care of. The rooms were clean and cozy, it was right across the street from the T (subway), and overall it was a wonderful stay!

Location is by the train station Allewife takes you to south station and then you can get on other trains there. We did that to take the purple train home to Worcester. Lots of food options at the train station. Rooms were clean and spacious. No microwave though. We had to go downstairs to microwave. Staff were pleasant.

It is a great place to stay. The hotel is modern, clean, and well designed, with spacious rooms and very comfortable beds. The location is convenient, making it easy to get around the city and access public transportation. Staff were friendly, professional, and helpful throughout the stay, which made check-in and check-out smooth. The amenities and overall atmosphere feel upscale yet relaxed. I had a pleasant and comfortable experience and would definitely consider staying here again when visiting Boston.

This hotel was a great choice for us. We had two rooms, one was a suite and one was a normal city view room. The only downside from that standpoint was that the suites do not have as good of a view of the trains (important to me) as the normal king bed rooms have. That aside, the room was very clean. Housekeeping came a couple of times during our visit and made the room up nicely. The only comment about the room that I would liked to have seen better is the lighting. The suite had weird lighting. The majority of the lighting came from floor lamps. There was only one (dim) builtin light in the hallway next to the bathroom. The switch on the wall next to the door wasn't working properly. It was just a bit strange. The floor lamps also had lightbulbs that were bright white and very sterile. I wouldve preferred a warm lighting to go with the lamps. The light above the door appeared to be broken or removed. The location was great if you plan to ride the T. Its a 4 min lyft ride to South Station and a 3-4 min walk to the Broadway Red Line station which is a big plus. There are a couple of restaurants and cafes nearby, which we went to a few times. Next time we come to Boston, I will definitely consider staying here again. It was a great stay and the staff was great. I would suggest the hotel look into better lighting solutions for the suites, but that would not stop me from coming back!

Had a really nice stay at the Cambria. It’s a bit farther from the downtown area, but the prices are much more reasonable than many other Boston hotels, and getting around was still easy thanks to the hotel being right next to the Red Line subway station. The room was clean, comfortable, and quiet — perfect after long days out. There isn’t a restaurant located directly in the hotel, which is a small downside, but it honestly wasn’t an issue thanks to how helpful the staff was with nearby food and dining recommendations. What stood out most was the front desk staff. Everyone was friendly and welcoming, even during what looked like very busy moments. Good customer service — especially under pressure — can be hard to come by and was truly appreciated. One of the associates, Sunny, went above and beyond by offering specific local dining recommendations and was even kind enough to personally bring extra towels directly to my room one evening. That level of thoughtfulness really made the stay feel warm and easy. Would absolutely stay here again and highly recommend it.