We stayed at the Arcadian hotel in Boston for three nights. The room had no actual outside window, as it faced an interior corridor. In hindsight, this was mentioned in other reviews, so we could have known in advance. However, as we were jet-lagged and tired, it wasn’t a major issue for us. Two things did surprise and disappoint us, though. First, all the plates, cups and cutlery at breakfast were made of plastic. This creates a huge amount of unnecessary waste, especially when you consider how much a hotel produces over time. For example, a family of four could easily go through at least eight cups and eight plates at breakfast alone. I found this particularly disappointing and would have expected a more environmentally conscious approach. Second, on one of the days, I deliberately removed the “Do Not Disturb” sign from our door because I wanted the room to be cleaned. When we returned from a walk, the sign had been put back on the door, but the room had not been cleaned. It gave us the impression that the housekeeping staff had put the sign back to avoid cleaning the room. I cannot know for certain what happened, but it certainly didn’t feel right, and this had never happened to us before. One small additional point: the coffee in the room was actually much better than the coffee served at breakfast. Overall, these experiences left us disappointed, particularly the excessive use of plastic and the issue with housekeeping. Both are things the hotel could improve. The location is great though!

Stay Away! I checked in for one night. I got bumped from another hotel and was sent here. The location is not good, way further out if you are here for business. The rooms are a joke. I had bunk beds!! No windows to the outside world. This is a prison with better toiletries. I asked to move rooms and got the blank stare ‘nothing we can do.’ 1) if you are going to bring in folks from another hotel, give them a decent experience. 2) explain the situation before hand - don’t just hope a grown adult if okay playing sleepover camp for a night. 3) come up with a better line than ‘sorry, nothing we can do’. Ps. Don’t book hotel commonwealth, they cancel your reservation.

yeah wouldn’t come back and wouldn’t recommend. the hotel is essentially a glorified motel. most of the rooms have interior-facing windows so you can see right into all the rooms from the hallway and have to keep your curtains closed at all times for privacy. this also means that the hallway is extremely loud and I didn’t have a moment of silence on the first floor during my stay, despite asking to be moved further away from the lobby. There was absolutely no cell service. The rooms are old and the bed is small and uncomfortable. Everything felt dirty and the hotel just didn’t live up to its advertisements. Always a long wait at the front desk - have never experienced the type of waits I did here at any other hotels. I did love the location, it was a safe area and so close to the Green line to keep you connected with the rest of the city. Lots of restaurants and cafes and grocery within walking distance.

Booked my room directly through the hotel site only to find when I arrived, there was no room for me. Thankfully, I had my confirmation email to give them and they had cancellations so there was a room available for us. The supervisor on shift was great and helped us get into a room at my original booked rate. The room itself was fine, as others have said the air conditioning is loud when it kicks on, but I'm grateful to have a cold room. The shower is small, but gets the job done. Was even surprised that maid service came during our stay, was not expecting that. What you are paying for here is THE LOCATION. It's the perfect location nearish Fenway and the train. Given the hotel rate compared to the others in this area, the trade off was worth it. I would book here again, but given the experience of my reservation not showing up, next time I will call and double check after booking. Worth noting that you do have to pay per day to park in their garage, but that seems to be the standard in Boston area. Oh, and don't be deceived by the room photos or bar. As with any marketing, the photos are taken at angles to make them look larger and nicer than they are. They are standard rooms. The lobby aesthetic is nice, I enjoyed watching a game on the large tv, with a glass of wine, but don't expect a full service bar.

The Hotel is okay. Be Aware of Charged parking. Also no day light. (Your window faces your neighbours front door). It’s quite clean. The showers are super small. And the toilet is super low on the ground. AC Is super noisy. Also no pool. A good thing is you’re near a Tram. I asked the staff for Nutella, (They had some the previous day) He responded in the driest way possible. Also they didn’t have eggs peanut butter. They had bread and bagels with cold butter or grape jelly

My only regret is not walking out sooner. I just left the hotel a few hours ago and will be disputing for a full refund. Make no mistake the photos look nice, but the rooms are disgusting. I walked into my room and the temp was legit 78 degrees. It was cooler outside than in our room. Maintenance came to “fix” it. So I left to see if it’ll cool down, came back it dropped to 76. I asked to be moved they said no. Then they found a room after I said I would not accept a “boxed” fan. I went to the new room and none of the keycards they gave me worked. I went down to the front desk and just asked for a refund. I found much better accommodations elsewhere. The customer service was terrible. I’m surprised since this is in a good location in Brookline too. The rooms had stains on the carpets. The shower tubs were chipped. The lights didn’t work. Atrocious hotel overall. If I could give negative starts I would. Please do not ever stay here.

Outstanding location but a weird place. Most of the rooms do not have windows facing the outside and the rooms do not have adequate lighting. Bathrooms are very odd with a lot of wasted space and not enough room to set stuff down. And you practically have to step over the toilet to get into the shower. We had to put the ironing board in the bathroom to have enough “shelf” space. The room was clean although the shower/tub had remnants of old slip guard stains and bumpiness. Beds were comfortable and the coffee maker and fridge were nice to have. The continental breakfast was pretty meh, almost all carbs but the free coffee and tea all day is nice. The lobby/bar area is a nice spot to hang out for a while and people were watching the World Cup games while we were here. The location is hard to beat, being a 30 second walk to the St. Paul’s T stop and lots of restaurants plus Trader Joe’s within a few blocks. But for the cost, the rooms should be much better. All the staff we encountered were helpful although they appear to not have enough staff. At 5:30 pm on a Wednesday, there are approximately 15 people waiting at the front desk and one person working. It was similar when we checked in a few evenings ago. If I found a really good price, I’d stay here again for the location, but you can find much nicer rooms elsewhere.

Nice hotel with great walk ability. We were looking for an affordable place near family and this fit the bill perfectly. Easy check in/out. Nice rooms - comfy bed, good water pressure. I liked the common breakfast area. Breakfast is fine -- fruit, toast, cereals, yogurt, etc. would stay here again if in the area. No hassle and comfortable!

Location was good but I probably wouldn't stay here again. Although the young guy who checked me in was very hospitable, the one young girl was on her cell phone and sexxy red was playing. That could turn older guests off. I had the king bed room which was on the 2nd floor but the walk was damn near a block because of the layout of the building and rooms. For as big as the bathroom space is, the shower is small . The rugs in the lobby and hallway need a shampooing. The complimentary breakfast is a nice extra but is not tasty. The juice and the coffee are horrid. Upgrade the quality or dont offer. Overall I see why this is a 3 star hotel. It needs attention to the small details especially for the price being charged. 3nights over $900. Definitely not worth it compared to competitors' offerings.

For some inexplicable reason the staff were cleaning the windows at midnight on a Wednesday and loudly talking the whole time. Utterly bizarre and made it impossible to sleep. I called the front desk but it made no difference. A fine location close to BU, but it also has the worst soundproofing of any hotel I have ever been in - I could hear everything happening in every room around me with near-total clarity (including people urinating, clearly-private conversations, not to mention televisions). Bring your own earplugs (they don't have any at the front desk or in the little convenience store).