We stayed here for the Boston Marathon and as others mentioned, the service and accommodations were incredible. The staff were also so friendly and welcoming. There were so many things that we didn't expect that they offered - pre-race pasta dinner menu (paid but still was great to not have to go anywhere), shuttles to the expo and start line, a pre-race goodie bag in the room, snacks set out in the lobby the morning of, etc. We had to be back to work so checked out on race day, and they even let me come back and shower in the fitness center before we hit the road. Truly one of the best stays we've ever had at a hotel, and big kudos to the incredible staff for making it so. We'll definitely be back! :)

Stayed here for the Boston marathon. The service was some of the best I have experienced. They stocked the room with goodies for the race, provided shuttles to the expo and morning of the race for free. Super helpful with every request. When I got back from the race they had printed out and framed a certificate with my name, finish time, and the date on it... within the 30 mins it took me to get home. Super thoughtful all around! Room was great too!

We had a great stay at Boston Harbor Hotel. The service was excellent throughout, and the staff were warm and friendly. One detail I really appreciated was that when I requested extra amenities during our stay, they arrived beautifully wrapped in a small gift bag, which was a very thoughtful touch. The hotel also has a lot to offer beyond the room itself. The lobby flower arrangement is beautiful, the pool is a good length for actual laps, and the wellness area stood out to me. It has an infrared sauna with 12 different light settings, which is something I rarely see in hotels, plus a hot tub and steam room. The gym is also well equipped and very usable. The location is extremely convenient, and we loved the view from our room overlooking Boston Harbor. Seeing the seagulls and being able to open the window a bit for fresh air made the stay even more enjoyable. Downstairs, the Dandelion café downstairs was another highlight- good chai latte, a solid breakfast selection, and very convenient. The only thing I’d note is that the rooms do not feel especially modern. To me, the hotel has a sense of history and a bit of an old-world feel—almost like a grand hotel from an earlier era. I personally still found it charming, but if you strongly prefer sleek, modern room design, this may not be your favorite style. Overall though, it was a wonderful stay!

Long weekend with my wife for work to Boston. First time visitors. It was cold and dreary but the hotel was fantastic. Great service, worked with us to get out ahead of the storm and were very accommodating to us the entire short visit. Would recommend.

Just finished a weekend getaway with a girlfriend at BHH and was so extremely impressed with the impeccable service. I booked a room via Chase Travel under The Edit catalog, so as a cardholder received some additional perks that the front desk was more than happy to oblige. We started our stay being able to check in early so we could freshen up before our afternoon tea reservation at their restaurant, which did not disappoint! We also received a complimentary upgrade to a larger double queen room with beautiful sitting area and amazing views of the harbor. After our tea service we arrived back to our room to find a delicious charcuterie board waiting for us. The Dark bar was an amazing ending to our day in Boston, with fantastic drinks and addictive food. We ended our trip being able to check out late, so we didn’t feel rushed and was able to sleep in and order room service for breakfast. We are both moms that needed a relaxing weekend of pampering and good libations and BHH went above and beyond!

Excellent five star hotel. Great bar and facilities. Friendly staff and concierge. Housekeeping and turn down service were especially well done. In-room breakfast checked all the expected boxes, fresh croissants and OJ. Rooms were very New England, go for harbor view. Also love the scent of the bath products. Would stay here again. Only minor complaint is I prefer a separate mini fridge for personal wine chilling. The mini fridge here is solely an electronic mini bar.

We thoroughly enjoyed our stay with the Boston Harbor Hotel. The room service and small gestures from the housekeeping staff made our stay an exceptional experience. The restaurant, bar, and common spaces were quiet and relaxing. We look forward to returning in the future.

What a great stay my wife and I had celebrating our anniversary and ringing in the New Year! The hotel is very nice and the staff is very attentive. We enjoyed a cocktail in the Dark Bar which we can't wait to return to. Great vibe and service. We enjoyed the hotel lobby New Year's celebration and headed outside at 12 to watch the fireworks and celebrate the New Year. Great location close to the Seaport, North End and many Boston attractions. Looking forward to a return visit. The bed was so comfortable we didn't want to leave.

I had an amazing stay here with my mom. I have an amex so I booked through the fine hotels program with those benefits and will definitely do so again. Everyone was super helpful, professional and courteous. They went above and beyond . Highly recommend. Great location too - easy to get around the harbor. We walked to dinner at Committee and music at The Black Rose. We took the T to the fine arts museum

Truly a 5 star experience! This is the service I expect from a luxury hotel, and so many unexpected thoughtful touches. Our room was ready with a wonderful crib with plushies and our baby was greeted downstairs with a toy. We also got complimentary cookies, water, chocolate bar, and baby toiletries. Room service was so fast and delicious, bed was comfy, and we had a wonderful view of the street. FYI if you have the amex platinum card you can enjoy a $45 pp breakfast credit, $100 property credit (that can be used for parking), 4pm checkout, plus the semi-annual hotel credit. Really nice perks! We had a wonderful stay with our 6 month old and would definitely come back for the service, views and thoughtful touches.