Great hotel, friendly staff we stayed here on a long weekend during my wife’s birthday. I went down to the front desk, looking to see what kind of desserts they had in the restaurant explaining that it was her birthday. The lady at the counter sent up a couple of different desserts on the house. That’s not why I’m giving a positive rating on this. That hotel was truly amazing. The breakfast. The breakfast staff everything was wonderful.

Solid and comfortable Marriott property. I stayed for business, but it's also a great spot if you are in town for a vacation. The seaport location gives you great access to plenty of tourist spots. The staff is very nice, it's a clean property with very comfortable rooms. I would stay here again.

Great hotel, amazing location. However, our stay was tampered by the bartender Kristy. She was extremely rude & ignored my simple request for a glass of water for my daughter who needed to take some medicine. I’m a firm believer that you shouldn’t have a people facing job if you don’t like people.

The hotel is in a great location close to so many things to do, ferrys, aquarium, restaurants, tours, shopping. On arrival valet is friendly and accommodating. I had a case of protein shakes and I was trying to decide how many to bring in. The man helping us reassured me we could go to the car at anytime to grab anything we needed. The front desk are efficient and friendly. The morning lounge staff are very helpful, friendly and kind. The breakfast buffet was wonderful! I enjoyed my morning coffee from the upper lounge room looking out into the water each morning we were there. The downside at check in after 4pm only one of our 2 rooms was available. We got the card to our second room at around 6:15. When we got off the elevator on the 3rd floor we were WTF! Imagine staying at a motel like red roof inn that has doors open to a parking lot. But instead of cars it's people and clanging dishes and silverware. So we went to the desk and they couldn't move us away from the atrium till the next day. They told us the event being held ended at 9pm. Not terribly late, right? At this point the event had barely started. But it got so noisy after it was in full swing I could hardly hear my tv. People were still in that event room chatting away at 9:45 when I looked over the railing. Then at around 5:20am the clanging of dishes started because again they had a breakfast event. My husband called and asked to speak to a manager. A front desk manager called the room while he was out. She said there was no evening event and asked if we still wanted to be moved we had 2 more nights there. Of course we wanted to be moved. She said they would give us some points for our inconvenience. If you use points to pay for those rooms which we were not they are 252,000 points per room per night. They gave us 20,000 points, nice treatment of your lifetime member. For having to listen to 2 different events we were not part of. No hotel guest not attending the event should have to listen to the events, setup and tear down.

We were in Salem for a wedding so we decided to extend our stay for an extra day and visit Boston. Great location, very nice rooms, and very courteous and professional staff. We were able to check in early (noon) and they even upgraded us to a waterfront room. Very enjoyable stay.

Great location, comfortable room and super helpful and attentive employee team, both in the hotel and the on site restaurant. Christalis and her front desk colleagues had help or the answer for every request or question. The onsite gym/fitness room also was pretty good.

I highly recommend this hotel. It perfectly delivers everything it promises. The location is excellent — close to downtown, restaurants, the main tourist attractions, the train station, the airport, and with a metro station literally at the door. Honestly, being able to do almost everything on foot is priceless. The room was very comfortable, very clean, and fully renovated. The hotel itself is in excellent condition. There was a small renovation project happening during our stay, but it did not affect the hotel’s operation or our experience at all. The staff was professional, well trained, and everything worked smoothly from check-in to check-out. The next time I return to Moscow, I definitely plan to stay here again — and I expect to return to Moscow much more often now that my son is living there. 10 out of 10 experience.

We booked 2 rooms at $500/night because of the strong reviews. Upon arrival there was a dance competition with hundreds of children running around rampantly screaming with no supervison. There was no warning or notification of this event. The acoustics are terrible the noise from the lobby resonates to the rooms that are anywhere above or nearby. We had a long day of travel and wanted to rest which was impossible. They were able to switch our room down the hall a bit, which was just a little better but still not quiet. One of our rooms was near the pool and at 5am kids were there screaming their heads off. On our last morning a fire alarm went off at just after 6am evacuating the building. The messages were unclear and uninformative. Now we have a another long day of travel on little sleep. Lastly, they offer "free clam chowder" but it was not available any of the days we were here, false advertising. The hotel is in a great location and clean but not only would I not recommend this hotel, I may never stay in another Marriott. If you want a nice quiet hotel, this is not the one for you.

My family and I just had an amazing stay here! From check-in to check-out, you truly feel cared for. The attentive staff at: the front desk, the Waterline restaurant, housekeeping, maintenance, security...you name it, were exceptional??!! So many great points: Their heated indoor pool faces East and was a perfect place to catch the sunrise, their menu and staff are top knotch (breakfast buffet is outstanding), location is unbelievable and in the middle of everything happening or is a short walk to anything else (3 min walk to aquarium, 5 min walk to Faneuil Hall, 12-15 min to Boston Tea Party museum, 17 min to Boston Common), there is a T subway terminal out front, directly across the street are several tour booths if you want a trolley or duck boat tour, the harbor walk extends in front of it so it's a great place for a walk/jog/run, there is a convenience/gift shop, Starbucks, and just a beautiful layout of the building. Upper lobby has many "nooks" and comfy chairs if you just want to read a book. Thank you Marriott for a wonderful and memorable time! Your hard work and dedication is apparent; the kids and I were truly sad to leave. God bless you!??

We have double queen room for 4 people. It is clean, but bathroom is cramped. Our sink smells of mold and the shower drips for hours after it is turned off. We have both sheets and a towel with a tear in them. Public areas have stained furniture, stained carpets, areas that have clearly not been vacuumed in days. The public areas are dimly lit; I can’t understand why. The escalators between lobby and ground floor are under construction so there is both noise and smells of gas and drilling into metal. The cleaning staff, however, are super friendly and helpful. You cannot beat the location near the wharf, ferry landing, Little Italy and Freedom Trail. Overall, I expect better if I am paying $550+ per night including taxes/fees.