Our first visit and most definitely will be back! Hotel was a perfect location. Staff was so friendly and helpful. Rooms were clean and quiet (even with World Cup going on) Thank you

We found it to be very noisy from the traffic outside. Guests in other rooms were constantly slamming doors. One final thought…although some might think this insignificant. One of the things that stood out in past visits were the complimentary cookies which were so delicious they were as good as home made. We thought it was a nice personal touch and thoughtful gesture. The cookies we were given were warmed, but hard as hockey pucks. My take on that is little to no consideration for the people who put their trust in DoubleTree Suites to provide an exceptional experience and accommodations. Very disappointing!

This is one of the most nicest and cleanest hotels I’ve been to. David from front desk was very pleasant and helpful from the moment I checked in. Alex, Ruben, and Delmie from the restaurant were very nice and attentive to me, checked up on me and created a welcoming environment. Food was delicious, room was spacious , front desk was easy to communicate with. Very kind and helpful staff overall, made my stay super easy and better. Would stay here again.

I switched to this hotel after 2 nights at a different hotel where service was horrible and fees were extraordinary. They welcomed me with open arms, professionalism, and abundance of courtesy with a warm cookie on top. The location is amazing and the entrance and exit is perfect for grabbing an uber. Don’t bother renting a car if you are staying here. They have a shuttle to take you into town and they even have a fantastic pool big enough to get some laps in. I will definitely come back!

The biggest mark against this hotel is the loaction, for how close it is to everything the actual location, surrounded by highways and streets makes it a veritable island with limited access to everything. Very little access to public transportation and not a lot within walking distance either. Albeit we were visiting during winter and bad weather, but this only served to make the limited access even more apparent. None of the HD channels function on tge tv, which leaves about 4 stations if you're stuck in the hotel. There is an attached parking garage for convenience. Staff is friendly, rooms are decent and well cleaned. However I won't be staying here again

Front desk to housekeeping have been so friendly, professional, and welcoming. Even in room dining server was so upbeat and personable! Rooms smell simply amazing, so fresh. Very well appointed and nicely designed. Views on riverside are very nice. Parking has been easy, digital key access would be better! Excellent place, good location!!! But come for such an amazing staff and experience!

Overall, a good experience for a DoubleTree. Room that I stayed in seemed to be updated and clean. On-site restaurants were both good and had friendly service. Parking garage could have used some additional salt and snow removal after winter weather.

We always have a wonderful experience here. The location may not seem ideal, but they have a shuttle which has multiple convenient destinations like the aquarium, copley square, and Harvard square. All service was impeccable, the shuttle driver Al especially. He was extremely kind and patient with us. That really helps with some of the stressful moments kids bring.

I've stayed at this DoubleTree for approximately a month and a half (across 4-5 different stays) over the past year due to its close proximity to Harvard. PLUSES: The ABSOLUTE best part of this hotel is the staff in the restaurants and bars. My FAVORITE person is DELMY in the Fusion Lounge. She makes great drinks, is super personable, and always remembers me and other returning guests. Check out Over the Charles in the summer too—great views and karaoke on some nights! The free shuttle to campus is great, but it doesn't always run. The staff may help you find a ride, but they are not very forthcoming with assistance. Once they got me a cab but other times they shrug and say "sorry, it's not running" and look away. But when it's running, it's SUPER convenient to get to Harvard Square and other parts of Cambridge. MINUSES: The staff at the front desk is a little gruff and stand-offish, which is a little off-putting. They don't offer much information, even when asked. Don't use the hot tub by the pool. The tile grout is in disrepair, which leaves a gritty layer of broken stone on the bottom of the floor and seats. So, not the most comfortable. I do return cause the views are lovely and all of the staff at Fusion Lounge and in Boathouse 400 (the breakfast/brunch restaurant) are super lovely!

This is such a nice property. The rooms are clean amd modern. Ms. Sonal was amazing! She is a great Rep for the Brand. Love her energy and her knowledge of the Brand. If you're in Boston/Cambridge needs a nice hotel, the Doubletree by Hilton is the way to go. You wont regret it!