Rooms were fairly austere but comfortable enough. TV casting didn't work, so only basic cable available, which was pretty disappointing. Staff was friendly but no concessions were offered to make up for this. Excellent housekeeping, excellent walkability and access to transit.

What a wonderful hotel! Everyone that we interacted with was incredibly helpful and friendly. For a nominal fee we also got to check in at 9am! Location was wonderful in the Back Bay Area. Although the green line T was undergoing maintenance and was not working we still either walked or took a bus to travel around this wonderful city! Can’t wait to come back to Boston and stay at this beautiful hotel!

I truly enjoyed my stay at The Colonnade Boston. The staff was outstanding, friendly, professional, and always willing to help. The location was excellent, and the hotel was clean and welcoming throughout my visit. One thing that really stood out was the water pressure in the shower, which was fantastic. The only area for improvement would be the bed, which I found a bit uncomfortable for my personal preference. That said, the exceptional service and overall experience more than made up for it. I would gladly stay here again and would recommend The Colonnade to anyone visiting Boston.

We have stayed here two years in a row and have been very happy with our visits. Norman always greets us at the front door with a smile and a kind word. I enjoy chatting with him while we wait for our Lyft and when we return from an activity. The staff is always friendly and helpful. The king bed room is perfect for two people and has enough storage and seating. We like facing the hustle and bustle of Huntington Avenue from our window! The location in Back Bay is perfect! You can walk to many places and Lyft rides are never really far! Love the location! We haven't tried the pool yet, but we'll get there eventually! The restaurant, Lucie, has good food and nice staff members. We usually ate breakfast there each day and a dinner or two during our stay.

Rooms were large and rooftop pool was nice (could have been heated a bit more). Hard to believe they charge extra for the cabanas when the roof is already so crowded and small. Overall this is an okay hotel in an okay location. Next time we will stay in a more vibrant part of the city.

Surprised and delighted by this downtown hotel. Price was super reasonable. Rooms are comfortable loved both the mattress, my pillow and the sheets. And the rooftop pool is for real. It was a lovely place to hang out when it got hot. But really matters it’s a big shout out to the staff, especially the doormen. Thanks Behar for helping get us in and out smoothly. And the parking was cool and flexible with bike parking. No issues with two bikes in one spot. #motorcycle

Had a great stay overall at the Collonade hotel ! Staff were very friendly and helpful for the most part, except for the last day when our flight was cancelled and there were no rooms available at the hotel. They were helping other people find a room at other hotels, but did not even try to help me despite the fact that I was travelling alone with a young child. Room was very clean and had everything we needed- however, Chromecast was down across the hotel and this was not communicated ahead of time. The rooftop pool was nice but definitely more for older children or adults. Not a very family friendly vibe overall. I would overall recommend this hotel to others !

We stayed at The Colonnade for a week with our ferret Koko, and it has become our favorite hotel in Boston. The location is excellent, so much is within walking distance. The room was clean, spacious, and comfortable with beautiful city views. Everyone we interacted with was so friendly, from the doorman, Norman and housekeeping team to the front desk staff. Najoua at the front desk was especially helpful and kind during both check-in and check-out. We also really appreciated how welcoming the hotel was with our ferrets. Before our trip, we had reached out to a few pet-friendly hotels to ask if three ferrets would be allowed, since two of ours needed medication every few hours and we planned to bring them with us. We also let them know our ferrets were very well wee-wee pad trained. The Colonnade was very understanding and said they could all stay with us, which meant a lot. Sadly, two of our ferrets passed away before the trip, but we still really appreciated their kindness and flexibility. The rooftop pool was a nice bonus, especially on hot afternoons. The only downside was that we wished the gym was a little bigger. Overall, we had a great stay and would definitely come back!

I've stayed at many hotels all over the world-Europe, South America and Caribbean to name a few-and it is easily one of the best hotels I have stayed at. Rooms are spacey, great free in room amenities such as , water, tea and coffee everyday. Staff go out of their way to be helpful and super friendly. Although no included breakfast they have a refreshment center that is well packed with sodas, water, coffee, fruit and snacks to help you get by on a light meal. My only recommendation for a flawless stay is to have a microwave available in the refreshment center or nearby.

This is a great hotel located perfectly in Back Bay. We enjoyed 4 nights accommation. The rooms are modern & spacious, the beds are super comfy and the all important tea/coffee making machine makes a decent brew. There is an attractive rooftop pool area with bar which is a nice bonus for those warm & sunny days. The green line subway is situated just a few metres from the front door while the orange line is maybe a 10 mins walk. Overall, this hotel ticked all our boxes and we would certainly stay here again if in Boston.