I took my mom to the Fairmont Copley Plaza for her birthday, and she was absolutely blown away. The property is beautiful, the location is perfect, and the service was wonderful across the board. A special shoutout to the bell staff, who truly went above and beyond. They took the time to share the history of the hotel with us, which made the stay feel even more special and memorable. The deluxe room was also quite large, especially for a historic hotel, and very comfortable. Overall, we had a wonderful experience and absolutely plan to return. Staying here felt like taking a step back into opulent history, while still being cared for with warm, attentive service.

We are from the UK and recently flew over at the start of April. The location was ideal for us as we were travelling a lot to Harvard/Cambridge, Salem, TD Garden etc, and going out for food frequently in BackBay. We were visiting our sister/sister-in-law, and she stayed with us at the hotel in a room on the Gold floor. We had access to the fabulous lounge service (e.g., breakfast, evening canapes) and we felt right at home and looked after with complimentary drinks/snacks available. Staff made us feel very welcome. Great gym facility too and plenty of computer/business spaces. The hotel was visually stunning and we got a friendly welcome from Cori Copley on arrival (which was nice as we had a long flight over). We were very happy with the room and comfort of all beds and the space. It served all the purposes we needed. The only (slightly comical) feature was that we were placed in a disabled room. So the door (in response to a button or card key) would open in a sequence where we couldn't manually hold or control it. This led to a few awkward moments with cleaning staff passing our door and us having to hope nobody peers in as one person was getting out of the shower/changing. Other than that, super happy! We will be absolutely choosing this hotel again when we are next in Boston!

A grand Boston classic that delivers on charm, warmth, and hospitality. From the moment I arrived, the staff went above and beyond.... genuinely friendly, attentive and a pleasure to interact with throughout my stay. I was treated to a lovely upgrade into a spacious room, which set the tone perfectly. Breakfast was wonderful and the bar... Absolutely buzzing ... the kind of spot you'd come back to even if you weren't a guest. The bed, pillows and linens were exceptionally comfortable; I slept like a dream. A few small things keep this from a perfect score: the floors and some room details show their age...chipped paint here and there, a nicked marble side table ... the shower head needed some attention. These are minor issues in the grand scheme, but worth noting for a property at this tier. That said, none of it diminishes the magic of the place. There's a nostalgic, timeless elegance to the Fairmont Copley that you simply can't manufacture. I would absolutely stay here again. I believe it will be going through a renovation soon...so can't wait to get back...it will be fabulous!

We booked a Gold Suite for our wedding night, and the hotel made the experience truly unforgettable. They kindly upgraded our room and surprised us with complimentary champagne and desserts, which was such a thoughtful touch. Every staff member we encountered was incredibly friendly and offered their warm congratulations, making us feel very welcomed and celebrated. The room itself was absolutely impeccable. We travel frequently and have stayed at many high-end hotels around the world, and this was truly one of the best experiences we’ve had. Thank you for creating such a wonderful memory for our wedding day—we can’t wait to come back again.

We only stayed for one night but would definitely return again. The staff was very friendly and helpful, and the room was comfortable. On site dining was great but also very close to plenty of restaurant options.

Great location and good room service. However, there were a few cleanliness issues during our stay. There was a blood stain on the upper section of the comforter, which I only noticed because the beds do not use duvet covers. They didn’t provide a glass of champagne or anything to rectify the situation. There was also a pimple patch stuck to the shower wall and a couple of bobby pins on the bathroom floor that appeared to be left by a previous guest. Housekeeping did replace the comforter promptly after I requested a new one. Another downside was the lack of soundproofing. You can hear almost everything happening in the hallway and stairwell. If you plan to stay here, I would recommend checking your linens when you arrive and requesting a room on the opposite side of the stairwell if possible. The noise made it very difficult to sleep, and we were not able to get a good night’s rest even though we are usually heavy sleepers.

We were taken aback when we entered the prestigious Fairmont Copley Plaza. Wow. The ceilings were incredible. The pup, Cori Copley, was too precious. Checked in with Taylor at the front desk and she was terrific. She would greet me by name each time she saw me later on during our stay. We LOVED staying on the 4th floor with a fireplace in our room! WOWZERS!

We went here for 4 nights over the valentine weekend and stayed on the club floor The hotel is very grand and in a great location The room was well appointed and we made full use of the club lounge for breakfast and evening canapés. Kevin Oliver and Gideon the concierges in the club were very helpful and polite throughout ! Reccomended in Boston The gym was well equipped and had 1 concept2 rowing machine (which needs a service ) but did the job Thank you

Overall happy with our stay. The rooms were clean, although a little outdated. The shower pressure could have been better. The staff however is superb! Friendly and happy at all times.

We booked a room block for our wedding nearby. The bridal suite was beautiful and working with Olivia and Sarah prior was so wonderful. They arranged for hair and makeup chairs in the room before our arrival, champagne and chocolate covered strawberries as well! Having the gold lounge available for snacks was a lovely amenity and we utilized it for breakfast the day after our wedding :-) the beds were extremely comfortable and the staff were all SO kind!