I had a great stay at the Liberty Hotel. The staff was friendly and Clink's was great for breakfast daily. The hotel is centrally located and is to get to Cambridge as well as the airport. I would like to give a special thanks to Kasey!! She went above and beyond to make sure we had a memorable stay. As well as the wait staff at Clink. Kasey, you are truly a GEM!!

I had an excellent experience with Mark Shiro at The Liberty Hotel. He was extremely welcoming, professional, and attentive from the moment I arrived. Mark went above and beyond by providing great restaurant recommendations and even assisting with making reservations, which made my stay and dining experience seamless and enjoyable. His hospitality, attention to detail, and genuine kindness truly stood out. Thank you, Mark, for making my visit feel so personalized and memorable. Highly recommend!

We had a lovely time at The Liberty. After some unforeseen scheduled changes out of our control, The Liberty's flexibility and complimentary upgrades and services saved the day. They took the punches in stride with us and made sure we felt special throughout our stay. The location can't be beat, everything was so walkable. The food and drinks on site are well worth their price point. The hotel's atmosphere was amazing as well. Thanks for a great stay!

Very cool hotel!! Used to be the town jail and takes a lot of inspiration from that, with the decor to the names of the restaurants. Great theme. We stayed here for the Boston marathon and even though it was very busy, we were able to eat at the restaurants without reservations and the space didn’t feel over crowded. We enjoyed the dj at night on Friday and Saturday. The water station downstairs was useful. The staff were very accommodating and all had great attitudes

The ambiance of the hotel was amazing. The lounge, restaurants, magic show, and staff all get 5 stars. The room however is a different story. You can hear every little noise from the hallway and rooms next door. The alarm clock and baby next door sounded like it was in our room. The bed and pillows were very uncomfortable. I will definitely be back for a day trip to hang out in the lounge or for the restaurants, but will never spend the night again.

Our favorite place to stay in Boston! Unique hotel with a great vibe! Guest service was wonderful But the highlight was Justin the bartender at the lobby bar. I’ve never seen a more efficient, professional. It was our pleasure to watch him mix 3-6 drinks at a time with ease and finesse ! Highly recommend

If the Liberty Hotel is what a 5 star hotel is like, I'll stick with 3 and 4 star hotels. I've never stayed in a 5 star hotel before, but my mom and I were visiting a family member at MGH on Thanksgiving, and I thought I would treat us, since the location was so convenient and it was a holiday. It started out pretty well - we were welcomed (by a disinterested receptionist on autopilot) with an offer of a glass of prosecco, and when we asked about dining options, he informed us we could eat at the restaurant across the lobby. We dropped our luggage in our room and returned to the lobby for dinner. However, the restaurant host said she couldn't seat us, but we could get the same menu in the bar area. I guess the restaurant and front desk don't communicate despite being a few yards away. We were disappointed, but decided to make the most of it and lucked out that a couple was leaving one of the very small round bar tables. We waited for 10 minutes at the uncleared table with no acknowledgement from a server and noticed that there seemed to be a restaurant on the lower level too, so we went down to investigate and were told we could be seated right away. It seemed strange that neither the front desk, nor the lobby restaurant would mention this option, so I asked the host if this lower level restaurant was also owned by the hotel, and she said no. Maybe there is some beef between the hotel and that restaurant? Either way, poor customer service on the hotel's part to not point your guests to such a convenient option when your restaurant is full. We had a heavenly, albeit expensive, dinner. When we got back to the room, it was late for us, and we were exhausted. In the course of getting ready for bed, I started to notice that the room was quite run-down and disappointing. There was a bathrobe, which was a nice addition, but they only provided one robe for a room that had two guests and could have slept four people. The ridiculously well-stocked bar was sitting on top of a very sad scratched and peeling refrigerator. One of the pieces of art on the wall was a shadow box with multiple keys and two had fallen off. The soap dish was chipped, there were finger streaks on the bathroom door, and one of the otherwise pristine white beds had a streak of dirt at its foot. Looking back, I wish I had asked for a new room as soon as I had noticed the issues, but by that time we were in or nearly in our PJs, emotionally and physically drained, and just wanted to sleep, so we could get back to the hospital in the morning. The beds were comfortable and the room blocked out most of the noise of the city, so we slept well. The displays in the lobby about the building being a former jail and how it was transformed into a hotel were interesting. When we checked out and were asked how our stay was, we were honest that it wasn't what we expected. However, the receptionist did not inquire further to learn what could have been improved. While the location couldn't have been more convenient to the hospital and we got a good night's sleep, the Liberty Hotel is not worth the 5 star price, so I do not recommend staying here, especially if you are hoping to treat yourself to a special stay.

I flew to Boston to pick up an 8-week-old puppy and am so glad we decided to stay at The Liberty! The location was within walking distance of parks and shops, and it was a quick Uber ride to the airport. Obviously, we also loved how dog-friendly it is! Book the Benny's Retreat package, and there will be toys and treats waiting for you in your room when you arrive! It was also so nice to be able to enjoy drinks and food from the bar in the dog-friendly lobby. The staff even brought little Judge a bowl of water! Can't wait to stay here again, with our without a dog. p.s. the history of the hotel is so fascinating!

I travel constantly for work and hold Titanium Elite status with Marriott, so I’ve seen a lot of hotels. Very few truly stand out—but this one didn’t just deliver, it blew my mind. From the moment I arrived, the experience was exceptional. Jonah, the Director of Operations, was hands-down amazing. He and his entire team went above and beyond at every turn, always with genuine smiles and a clear passion for what they do. Service like this is rare. One of the highlights of my stay was getting to attend the fashion show, which was incredibly cool and such a unique touch. And staying in a beautifully restored former jail? Absolutely unforgettable. The character, history, and execution of this hotel are next level. Did I mention how amazing the staff was? Because they truly made the experience. Thank you for an outstanding stay. From now on, whenever I come to Boston, this will be the only place I stay! Jonah thank you and your staff for making this work trip amazing!

The hotel was truly impressive, offering spacious rooms and a stunning view. I was especially pleased to receive an upgrade, something I have never experienced before without assistance from my ambassador representative despite my status with Marriott. The staff were warm and welcoming, and the service exceeded expectations. The front desk associate who checked me in had a bright, genuine smile, which is rare in most Marriott properties in New York. I look forward to returning with my family for another exceptional stay.