Great find! Got upgraded to a beautiful suite. It's an amazing historic property being a converted jail and they really lean into that theme. The breakfast was very nice and we had a great 3 day trip to Boston. The location was really ideal along the river with easy walking to the main historic sites, the commons, beacon Hill and back bay. This will be the only place we stay in the future. The only complaint I had was the mattress was WAY too firm.

Nice hotel with very cool history. The rooms are nice, the beds are not the most comfortable, but they are fine. All the staff I interacted with was pretty good. They don’t have great breakfast options in the morning, but they do have a coffee stand, which is complementary in the lobby, which is very nice. There’s no coffee maker in the room. Room service is not 24 hours which I don’t prefer. Valet service was not very good, they are disorganized and couldn’t figure out my ticket/texting situation, so I had to call for my car on the phone. Annoying. Outside of that, it’s a great hotel, good location, recommend overall

Absolutely no noise buffering in this hotel. We are in a corner room on the 15th floor which we paid a pretty decent amount for. The suite next to us is full of hooting and hollering guests screeching through the adjoining wall. Last night the other side of us had someone sneezing and grunting in the bathroom next door at a full volume echo at 3:00 in the morning. The windows are not soundproof so you hear engine noise, sirens and traffic really loudly, more so than many high end city hotels. Beautiful historic hotel but don’t come here if you expect any sort of quiet. It’s a 5-star hotel with no coffee except in the lobby. I don’t want to ride down 15 floors first thing in the morning to a public lobby just for coffee. We ordered room service for brunch and I had to make a follow up call 50 minutes after ordering just to find out that the printer was broken and my order was lost. To their credit they comped my order and got it up to us within 15 minutes but it made us run really late for getting out the door for our plans for the day. I’m a loyal and frequent Bonvoy customer and this visit was very much not worth the cost. It was my first visit to Boston and I was really excited about the history and architecture of the hotel but I most likely won’t stay at this property again.

I recently visited The Liberty Hotel in Boston, and it was a genuinely memorable experience. What immediately stood out to me was the hotel’s unique character. Housed in a beautifully preserved historic building, the property combines its original architecture and distinctive details with a modern, upscale atmosphere. It feels very different from a typical luxury hotel. The interior design was one of my favorite aspects of the visit. The historic elements, impressive open spaces, and stylish décor create a sophisticated yet comfortable environment. There is a great balance between old-world charm and contemporary elegance, which gives the hotel a personality of its own. The staff were friendly, professional, and welcoming throughout my visit. The overall service felt attentive without being overwhelming, and the property was well maintained. I also enjoyed the atmosphere around the common areas, which had a lively but polished feel. The location is another strong point. Being in the heart of Boston makes it convenient for exploring many of the city’s attractions, restaurants, and cultural spots. It was easy to enjoy the surrounding area while still having a distinctive and relaxing place to return to. Overall, I had a wonderful time at The Liberty Hotel. Its historic setting, stylish atmosphere, central location, and quality hospitality make it a memorable destination in Boston. If you appreciate hotels with character rather than something that feels generic, this is definitely a place worth experiencing. I would happily recommend it to anyone looking for a unique and upscale Boston hotel experience.

???? Definitely NOT a 5-star hotel. I honestly don’t understand how this property is advertised as a 5-star hotel. The hotel is very old, and the overall cleanliness was disappointing. I even had to bring the condition of the lobby restrooms to the front desk’s attention, they were extremely dirty and honestly worse than public restrooms at a Subway. The service was also nowhere near what I would expect from a 5-star property. The staff came across as oddly rude and unwelcoming. It often felt like they were speaking to guests simply because they had to, rather than providing the level of hospitality you would expect from a luxury hotel. Basic manners and friendliness were noticeably lacking. The location is another concern. The hotel is right next to a subway entrance, and there were consistently homeless people around the entrance and surrounding area, which did not create the safe or upscale atmosphere I expected. Overall, this experience was far from what I would consider a 5-star stay. The property needs significant improvements in cleanliness, service, maintenance, and overall guest experience before it should be marketed at that level.

I have always wanted to stay here, but after spending one night, I will not be returning. This does not feel like a luxury five-star hotel. If you are looking for real luxury, I would recommend staying at Encore instead. From the moment you enter the hotel, there is a strong sewage smell, which is very off-putting. While it was nice to be greeted with a choice of wine or lemonade, the issues continued in our room. Both the TV and the phone were not working. Because the phone was out, we even had to walk down to the front desk to order room service. The staff member who helped us was kind and read us the menu, which we appreciated, but it is not what you expect from a five-star experience. We also had one guest using a rollaway bed, and it was the worst bed any of us had ever seen. Springs were coming through the mattress, and it made loud noises anytime they moved. We had planned to get breakfast the next morning, but the smell in the lobby made that impossible. When we mentioned these issues upon checkout, the staff was apologetic and kind, but nothing was done to meaningfully address the situation. Although we still managed to have a fun girls’ night, it was a very expensive stay for what ended up being very disappointing accommodations.

We had our wedding at The Liberty in summer 2026 Maria Vega and the Liberty team are AMAZING, they really made our wedding day and all that leads up to it so perfect. When you book a venue you’re booking the team behind to help bring your wedding to life. Over a 1.5 years Maria listened to every one of our notes, our hopes, our vision, unique little details we wanted to include and it was reflected in a truly PERFECT wedding. Maria’s organization gave us confidence throughout the entire wedding planning process, as well as her transparency for all finances, deadlines, etc. The Liberty is such a beautiful venue and the staff was incredible. Our guests had an amazing weekend exploring the hotel and the city and we couldn’t be happier with our decision. Maria, thank you and your team so so much for all your hard work and execution. When booking the Liberty we knew we were booking a beautiful venue, but the luxury of having you and your team bring our weekend to life is what truly sets the Liberty apart. Every detail we had hoped and planned for was perfect and we just could not be more happy with how we’ve started this chapter of life. We could not recommend the Liberty enough, this is the place to be. - The Martins

I had a great stay at the Liberty Hotel. The staff was friendly and Clink's was great for breakfast daily. The hotel is centrally located and is to get to Cambridge as well as the airport. I would like to give a special thanks to Kasey!! She went above and beyond to make sure we had a memorable stay. As well as the wait staff at Clink. Kasey, you are truly a GEM!!

I had an excellent experience with Mark Shiro at The Liberty Hotel. He was extremely welcoming, professional, and attentive from the moment I arrived. Mark went above and beyond by providing great restaurant recommendations and even assisting with making reservations, which made my stay and dining experience seamless and enjoyable. His hospitality, attention to detail, and genuine kindness truly stood out. Thank you, Mark, for making my visit feel so personalized and memorable. Highly recommend!

We had a lovely time at The Liberty. After some unforeseen scheduled changes out of our control, The Liberty's flexibility and complimentary upgrades and services saved the day. They took the punches in stride with us and made sure we felt special throughout our stay. The location can't be beat, everything was so walkable. The food and drinks on site are well worth their price point. The hotel's atmosphere was amazing as well. Thanks for a great stay!